Windows Help & Advice - UK (2020-03)

(Antfer) #1

WINDOWS HELP HARDWARE FIXES SOFTWARE SOLUTIONS INTERNET TIPS


MicrosoftOutlook
GENERICPROBLEMS
Q
MyOutlookemailrarelyseems
toworkcorrectly.Is thereany
way to uninstallandreinstallit,oris
there anywaytoruna repairand
maybe correctwhat’sgoingon?
RobertBishop

Ian’s solution
It helps us to know
exactly what problems
you’re encountering as

well as what version of Outlook
you’re currently running. That way
we can focus on specific solutions
or spot obvious issues (for example,
older versions of Outlook may not
be 100 percent compatible with
Windows 10).
In the absence of this, our advice
must be generic. First, back up your
emails – see https://bit.ly/outlook_
backup for details. Next, try
repairing your Outlook installation
via Settings > Apps. Look for

Microsoft Office or Microsoft
Outlook, then click to expand it
followed by Modify. If you’re
running Office 365, you’ll be given
two options: Quick Repair and
Online Repair. Try the quick option
first, then if it fails to fix your
problem attempt the online fix.
If this fails, then you can try
uninstalling and reinstall Microsoft
Outlook or visiting http://www.slipstick.
com to search for articles related to
your specific symptoms.

Hardware
LOGITECHFIRMWARE
UPDATEPROBLEM
Q I was recently prompted
to update the firmware on
my Logitech Unifying Receiver,
which connects both my
keyboard and mouse to my
Windows 10 PC. Unfortunately,
the process errored within a few
seconds of starting, failed three
more times, then left the receiver
unresponsive along with my
mouse and keyboard. Can you
help me use my PC again?
Ffion Edwards

Do you have a


PC problem?
Get in touch...
Email full details of your
problem to the
support team and we’ll
do our best to help
windowsmagazine@
futurenet.com


REPAIR OUTLOOK
Office allows you
to perform two
levels of repair to
fix problems.

62 |^ |^ March 2020

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