10 newyork| march2–15, 2020
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1 For NewYork’s latestissue,literary
critic MollyYoungexploredtheseem
ingly unstoppablespreadofcorporate
speak (“GarbageLanguage,”February
17–March 1). Many peoplewhoworkin
industries inundatedwith“garbage lan
guage” contributedtheirownexperiences.
“Recalls to mindGoethe’squote:When
ideas fail, wordscomehandy,” commenter
LaliZ wrote, explainingthat asaneditorin
the financial industry, “I do battleagainst
garbage language every day. SometimesI
even win.” Kelleyalison wrote, “Ihatehow
this garbage language has seepedinto
academia, so that ‘on-boarding,’‘think
partners,’ etc. are now in fairlycommon
usage even at the Ivy Leagueschool
where I work.” Patrick Porter elaborated
on that: “For the rest of us, someofwhom
work in education, garbage businessspeak
is worse than demoralizing. It relentlessly
promotes the barbarism that we areallput
on earth to make money, that education
must be geared to that task, and measured
accordingly.” Allison Braley, a commun
ications professional, wrote, “Thebigger
issue is the way many companiesusejar-
gon to keep minorities, newcomersand
people with a different educationoutof
the conversation.” In praisingtheessay,
Leon Neyfakh, the cocreatorofSlow
Burn, wrote, “Part of what makesthis...
essay so good is the visceral contrastbe
tween the garbage language she’sdescrib
ing and the relentless clarity andprecision
of the language she’s using.” ChefPadma
Lakshmi t gua
bane of my to k
not alone.” Writing for Slate, though,Mark
Morgioni challenged Young’s premiseand
cametothedefenseofsomecorporatelan
guage: “My jobwouldbemuchmorecom
plicated—andtake far, farlonger—with
outit ...Usedcorrectlyandjudiciously,
thosetermsservetwoinvaluablepurpos
es:They savetime,andthey clearlycom
municatemeaningtopeers.Atitscore,
garbagelanguageisjusta sharedsetof
idiomsthathelppeoplemovethrough
meetingsandaccuratelydefinetasks.”
CommenterAnnabelAndrewsconcurred
withMorgioni,“IreallyfeelseenbySlate
rightnow.Corporatespeakis sillybutonce
I stoppedbeinguptightaboutit,I kindof
enjoyedit ...A newonemakingtherounds
atmy workissocialize,asin‘let’sfinalize
thisplanandthensocializeit.’” Some
readersfoundinspirationingarbage lan
guage inpraisingthestory:@twinksy
calledit,“Sucha ‘valueadd.’‘Key take
away’?CorporateAmerica,‘regroup’ and
‘e volve’awayfromgarbage language.”
AndTheNewYorkTimesBookReview’s
PamelaPauladded,“MollyYoungputs
intoplainbutexcellentwordseverything
I feelandbelieve aboutcorporatejargon.
Hopetotouchbasewithyouat thenext
firesidechat, [Molly].I’ll bringthefire
place.Willcirclebacksoon!”
2 Stephen S. Hall’s investigation into
the vaping industry spurred a number
of letters from experts in the field (“Who
Thought Sucking on a Battery Was a
Good Idea?,” February 3–16). Thomas
Eissenberg, the codirector of the Center
he Study acco Products at Vir
a Comm th University, wrote,
“Lungs evolved to deliver oxygen and
expel carbon dioxide. Challenging them
withdailydosesof heated chemicals is a
badideathatispotentially lethal.” Sean
Callahan,a pulmonary and criticalcare
physicianinSaltLake City, said, “Vaping in
theUnitedStatesremains the Wild West
andourleaders’feeble attempts have done
littletotameit.” Others suggested that vap
ingis stillanimportant tool for stamping
outsmoking.David B. Abramsof New
YorkUniversity’sSchool of Global Public
Health wrote that “data conclusively dem
onstrate that nicotine vaping is substan
tially safer than smoking deadly cigarettes:
Switching saves many smokers’ lives. Do
not let a moral panic trigger hysteria that
leads society to treat nicotine vaping as if
it is the same as deadly smoking. Doing
so will prolong smoking and itshorrific
damage to health—based on fear, not
facts. 1,300 American smokersprema
turely die daily.” Sarah Milov, author of The
Cigarette: A Political History, disagreed:
“Public attention and political resources
are now momentarily focused on the spike
in vaping associated lung injuries in oth
erwise healthy teenagers. But thehistory
of tobacco should caution us against
thinking that even acute and deadly lung
illnesses are the biggest problems with
e-cigarettes. It took decades forthe full
consequences of smoking-related dis-
eases to reveal themselves; it took longer
still for the harms of secondhand smoke to
become apparent. The history oftobacco
suggests our limited capacity to anticipate
risk—and, perhaps most tragically, our
abundant ability to individualize blame
once risks are known.”
40 newyork| february 17 march 12020
ByMollyYoung
require an This will
omni-channel push.
GarbageLanguage:Whydocorporationsspeakthewaytheydo?
level-setJustto
moment—fora
key learnings, we can With these^
co-create innovative win-wins.
theWhat’sbusiness-
criticalask?
How futureproof do we
the initiative?
a pin in this and Let’s drop
take it off-line.
february 17march 1 2020 | new york 41
February 17March 1 2020
ByBarbara McQuade, Ezra Klein, Barbara Lee, Frank Rich, Kara Swisher, Jonathan Chait, What winning would look like.
David WallaceWells, and others, p 10
The Second Term
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