- I don’t really know..........my neighbour will come back From Italy. LM
a what b when c where d which - The electric machines ..........in Japan are used everywhere. LM
a are made b which made c made d are making - I’m sorry;..........happened was my mistake. LM
a when b where c that d what - Mr. Akram is the generous man ..........house we had lunch yesterday. LM
a who’s b which c in whose d whose - He spoke badly about my teacher ......made me angry; I like and respect my teacher so much. LM
a what b which c who d whom - The early morning is the best time ............. I do sport in. LM
a what b which c who d when - Fortunately, I found the mobile............ LM
a I had lost it b which I had lost it c I had lost d that I had lost it - The manager with ........... I work is very friendly. LM
a whose b that c whom d who
Drill 2
The relative clauses in these sentences bngive necessary information. Complete the sentences
with who or which.
- Amany Ali is an Egyptian Paralympic powerlifter .............................has won a bronze medal.
- A charity activist is someone ............................. campaigns for change in the world.
- We’re a charity ............................. campaigns for equal opportunities for disabled people.
- This is the lift ............................. can take you up to the fourth floor.
- Powerlifting is a sport ............................. is popular in Egypt.
- I’m a person ............................. wants to make a real difference in the world
Making Complaints
Making Complaints Replying politely
Excuse me, I‟d like to make a complaint. I do apologise.
I‟m sorry to bother you, but you‟re ...... I‟m sorry about that. We really didn't
mean it.
I‟d like to speak to the manager, please. I‟m afraid (he‟s) ...... at the moment. Can I
help you?
Yes, the problem is that + جملة Don't worry. What can I do for you?