INDUSTRY PERSPECTIVEConnect with us on ehealthmagazine @ehealthonline eHEALTH Magazine eletsvideos JULY 2019 21
friendly and accessible nature, which
invariantly helps hospitals to monitor
their staff.
The objective is to bridge the gap
between patients, care providers and
the hospital management. It also aims
to redefine in-patient experience.
Enabling real time tracking of patient
requests, Alpha Care is an escalation
driven system that acts as a catalyst
for digitalising processes, optimising
operations, and empowering hospitals
in terms of data.
The results with Alpha Care were
worth an applaud: Up to 40 percent
reduction in nursing requests, thereby
saving nursing hours. Alpha Care
almost worked like magic.
The device is found to have
reduced the queries irrelevant to
nurses and channelised it to the right
departments at Rainbow Hospitals,
thus reducing the turnaround time
(TAT) for addressing patient calls
from bed side.
Through the back end reports we
are able to analyse the turnaround
time for addressing queries of each
department and also to guide them
how this can be improvised.
Rainbow hospital is the first
hospital in Bengaluru to have piloted
this project. The hospital leveraged it
to improve patient experience and off
load the nurses, thus making them
more available for clinical care.
Rainbow hospitals is constantly
working to improve patient care. At(Writer is Neeraj Lal, VP and Cluster Head
of Rainbow Children’s Hospital, Bengaluru)Alpha care device installed in all
patient rooms
a time when the conventional nurse
call bell system in the hospital needs
upgradation, Alpha care is one which
has right answer to it.VIRTUAL PLAYGROUND OR
MAGIC FLOORS FOR CHILDREN
WHILE WAITING FOR DOCTOR’S
CONSULTATION IN OPDS WITH
PARENTS
Business intelligence (BI) tools
have been very useful to analyse
the business trends within the
company and in comparison with
the competitors.These Business Intelligence tools
are placed on top of the regular
information systems to get data feed.
Sometime the BI tools also give an
idea to organisations about their
market placement in comparision
to their competitors. These tools
are extremely useful to plan and
strategise marketing activities.
In a nutshell, healthcare
professionals have relied heavily on
IT to direct, retain, educate, monitor,
treat and follow up their patients.
The innovation in this field is very
dynamic and is warmly welcome by
healthcare professionals like me!!ALPHA CARE: AN OPERATIONAL
EXCELLENCE TOOL FOR THE
HEALTHCARE INDUSTRY
India is grappling with shortage of
nurses in terms of their availability
in time-per-patient. Nurses aren’t
available at the station most of the
time, since they are pre-occupied with
other tasks, non-clinical errands at
most of the times.
We face similar situations when
we go to hospitals to visit a relative
or a friend. We get to see that the
nurses are always on their toes to help
patients, even for tasks that were not
confined to their core responsibility
of medical care and assistance. One
such situation led to the conception of
idea behind Alpha care.
ALPHA CARE is an innovative
device, a first in the country, which
segregates patient requests and routes
them to the concerned department. It
can easily be integrated into hospital
operations because of its user-
Magic floor for children waiting to be
consulted in rainbow OPDs