Guideposts – August 2019

(Nandana) #1

73


Shadow, and said, “This will help
people.” Bob published it on Amazon.
“It has all the wisdom I’ve gained from
AA, Christianity and Zen that helps
me understand God’s love,” he says.

SUBSCRIBERS: If the Post Office alerts us
that your magazine is undeliverable, we
have no further obligation unless we receive
a corrected address within one year of the
Postal notification.

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E^


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The thing we value most is your trust. We’re concerned whenever
we hear that you’ve been approached by scam artists claiming to repre-
sent Guideposts. It can be hard to tell if a sales call or offer in the mail
is legitimate because scam artists sound believable. Here are some tips for identify-
ing these deceptive practices.
If you hear from a company saying they represent Guideposts:
Verify the return address and web address. The address for Guideposts’ customer
service is P.O. Box 5814, Harlan, IA 51593-1314. The web address is guideposts.org/
customerservice. Be skeptical about any offer coming from another address.
Are they offering a renewal or a new subscription? While Guideposts has
authorized some third parties to offer subscriptions to benefit schools or local chari-
ties, they are for new subscriptions, not renewals. If it’s a renewal offer, beware.
The price should not be exorbitant. Scam artists will offer subscriptions at
rates that are sometimes twice what Guideposts charges. Check the price and
check back with us.
Look for disclaimers. They might say that the “agent” doesn’t necessarily have a
relationship with the publisher or that the offer is not an invoice coming directly
from the publication. The wording is often confusing and meant to be. Don’t be fooled.
The details should be very clear. All the information, including the price and
number of issues, should be clearly stated.
Is a telemarketer pushing for immediate payment? Our subscribers are pro-
tected by our Preferred Subscriber Guarantee. We will gladly accept your order and
bill you later. Anyone asking for immediate payment is not representing Guideposts.
If something doesn’t sound right or feel right, get in touch with us. If you have
any doubts about an offer from a company claiming to be Guideposts, let us know at
(800) 431-2344. Our customer-service representatives will be happy to help you.
We are grateful to the readers who have alerted us to scam artists. Not only are
they helping us, but they’re concerned about you. If you have received what seems
to be a fraudulent offer, send it to us. We need to know so we can help protect
you and all our readers.

Reader Scam Alert!

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