The CEO Magazine Asia – July 2019

(Nandana) #1
74 | theceomagazine.com

ALFAMART OFFERS A BALANCE BETWEEN CONVENIENCE,
AFFORDABILITY AND A BROAD SELECTION OF PRODUCTS.
COO HARVEY ONG BELIEVES IT’S A UNIQUE OFFERING IN THE
PHILIPPINES, AND ONE THAT BETTERS THE LIVES OF MANY.

WORDS OLIVER FEATHERSTON • IMAGES JASPER SALCEDA

H


arvey Ong, COO of Alfamart Philippines, says the mini market chain
started as “an underdog... a small fish swimming among the sharks”.
Despite the ominous tone of the analogy, Alfamart thus far hasn’t fallen
prey to its competitors. On the contrary, since the company entered the
Philippines a few years back, it’s rapidly expanded and has planned an
additional 200 stores this year, bringing the tally up to around 700.
In fact, it is well on track to exceeding this goal – Harvey estimates that, by the
time of publication, Alfamart Philippines will have reached a total of 650 stores. Even
more impressive is its plan to finish the decade with 1,000 stores, six-and-a-half years
after the first one opened.
This is thanks to a previously unoccupied niche Alfamart now operates in, offering
affordability, convenience and a complete assortment. “Right now, it’s a choice between
going to a store that’s complete but quite a distance away or going to a small store that’s
incomplete in terms of the assortment and selling at high prices,” Harvey says.
“We’re addressing a need for accessibility, complete assortment, good pricing and, of
course, great service. That need has always been there, but nobody has been addressing it
in the market.”



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