OWNING A MERCEDES BENZ
Meet Siddharth Gogate, a businessman and proud owner of a Mercedes GLC. In
conversation, he sheds light on the signature Mercedes-Benz after-sales service
experience and tells us all about the excellent value it offers to each and every customerWhen you own a Mercedes-Benz, perfection is what
you’re constantly looking out for. Be it in the engine of
your car or its awless design, you always want your
Star to embody excellence in every way. Understanding
your desire for perfection is ’My Mercedes. My Service.’,
a program that rede nes the idea of an ownership
experience. Its range of services lets you focus on the thrill
of driving your luxury car instead of worrying about its
maintenance.
The Digital Service Drive for instance, is designed
for your absolute convenience while the Star Ease
Maintenance Packages promise a convenient and hassle-
free ownership experience. And who can vouch for this
better than a Mercedes-Benz customer?
Meet Siddharth Gogate, a successful engineer and
proud Mercedes-Benz owner. He holds a B.E. Mechanical
Engineering degree and is the COO of his family-run
engineering company based in Navi Mumbai. We ask him
what he gets up to when he’s not busy working. And we
nd out that just like your average millennial, Siddharth
can be found at the gym come evening and binge-
watching movies and TV shows by night. We chatted
with him about his personal experience with the brand’s
signature after-sales services. Here’s what he had to say.
Tell us about your experience as a Mercedes-Benz customer.
We own a GLC that I am completely in love with. To
quote Jon Snow, she’s ‘my queen’. This is actually
our very rst Mercedes-Benz! And it has truly been
a delightful experience, particularly in terms of the
sales and the service offered. At the very rst visit,
we decided to go for a Mercedes-Benz over any other
brand. The car looked and functioned exceptionally
well and the sales team was highly knowledgeable.
The entire experience sort of made the decision for us.
Moreover, being a Mercedes-Benz customer means
putting yourself in safe, pro cient hands. Safety is key
to the brand. Their Star Ease maintenance packages
also make xing all your concerns an absolute breeze.
These packages come with plenty of unique features and
provide customers with a wide assortment of bene ts.
I highly advocate the Mercedes-Benz Genuine Parts
that go far beyond mere performance. They endure for
a long time. Their Genuine Oil and Genuine Chemical
products too, ensure that your Star receives quality care,
at all times. I was greatly impressed by the manner in
which the service professionals attended to me. They
were prompt, resourceful and provided a thoroughly
seamless service experience.