“START WORKING ON YOUR WEAKNESSES EVEN
THOUGH THEY MAY NOT SEEM TO AFFECT YOUR
CAREER GROWTH JUST NOW.”
LEADERSPEAK
KAMAL NATH
CEO, SIFY TECHNOLOGIES
He has driven the company’s turnaround and transformation since 2013, establishing it as a
leading provider of converged ICT solutions. Under him, Sify has grown in revenue and profitability,
with 10,000 businesses opting for its services in the past couple of years.130
Q. The biggest challenge you faced
in your career
A. The biggest challenge was also the biggest
opportunity for me. I was entrusted with
transforming the company to Sify 3.0. So,
I had to play four roles at the same time.
First, it was plumbing, which means fixing
existing issues. Then there was incubation
for creating new businesses and markets.
Finally, I had to be the growth driver and the
change-maker amid significant disruptions.Q. Your best teacher in business
A. Our customers, to be precise. They are
mostly bothered about two things – service
outcome and experience. As delivery of the
service outcome is a given, the experience
part is becoming more critical. Hence, I have
always considered the customer domain as
the best classroom to learn and grow.Q. One key management lesson
for young people
A. When you are starting your career, you
will grow professionally because of your
skills and areas of strength. But a lot of
people are not able to sustain that growth
as they have weaknesses which might have
been overlooked. Start working on your
weaknesses even though they may not seem
to affect your career growth just now. Getting
a grip on them will be easier if you have a
good leader to guide you.Q. Two essential qualities a
leader must have
A. One has to be genuine and transparent.
The trust factor built on those two
qualities remains crucial in good times
and bad as people depend on their leaders
for a clear vision of the future.
PHOTOGRAPHBY SHEKHAR GHOSHVol. 28, No. 16, for the fortnight July 29- August 11, 2019. Released on July 29, 2019.Total number of pages 132 (including cover)