PC Magazine - USA (2020-04)

(Antfer) #1
your friends to use the same apps as you do—not
out of loyalty to the apps but because apps are
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instance, paying for meals now involves
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I’ve spent years trying to convince you, dear
reader, to try the Mastodon social platform.
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use SMS, but if you want an encrypted discussion
or want to take advantage of other bells and
whistles, you need to get people on the same app.
Otherwise, you can’t communicate.

I’ve also struggled to get people to join me on
Signal; it just doesn’t do as much as Messages or
WhatsApp. With its new stickers, Signal is letting
everyone know that the app is no longer only for a
small clutch of weirdos like me. It’s for everyone,
and it can do anything the competition can.

A secure tool isn’t a good tool if no one is using it.
In fact, I’d argue that it’s a hindrance to the
overarching goal of making the world a little bit
safer for people.

MAKING SECURITY USABLE
Traditionally, security- and privacy-minded apps
have valued technical expertise over silly little
things like stickers, navigation that makes sense,
and even buttons that work. While these features
might be mostly unnecessary, people want to use
apps that are, well, usable. When faced with the
choice between a frustrating—but secure—
product and one that looks good and is fun to use,
the second option is going to be the most popular.

Being popular is critical for social tools like Signal
to matter. People have built other open-source

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With stickers,
Signal is letting
everyone know
that the app is
no longer only
for a small
clutch of weir-
dos like me.
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