Flash_on_English_for_Cooking_Catering_and_Rece

4 Look at this online hotel registration form and answer the questions.

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Hotel Booking Form

Please fill out the reservation request form below, we will send the confirmation invoice detailing the

bookings, terms & payment via em ail within 24-48 hours.

,', requi red fields

Title: 0 Mr DMrs DMs o Miss DDr Dprof

Surname:* ................... ...................................... .. Country:* ...........................................................

First name:* ........................................................ Telephone no. (including international dialling

Address:* .......................................................... .. code):* .................................................................

City:* ................................................................ .. Email address: .. ...................................................

Postcode:* ......... ..................................................

Hotel booking details

Check-in date:* ................................ (dd/mm/yy)

o No. of nights* 0 No. of rooms required*

Occupancy:*

Type ofboard:*

Type of bathroom: *

o sing le

DB&B

o double

o h alf board

o en sui te bathroom

Check-out date:* .................. ........... (dd/mm/yy)

o No. of adults 0 No. of children

o twin room o triple room

o full board

o shared bathroom

Any special requests (disabled access, booking of conference rooms, childcare, etc.):

1 When will the hotel contact the customer? ----

2 What is the international dialling code for Italy? ____ _

3 If you ask for the following types of occupancy, how many beds will you get and will they be big or small?

a Single: b Double: c Twin: d Triple: ____ _

4 What kind of board should you book to get...

a bed and breakfast? b bed, breakfast and dinner? c bed, breakfast, lunch and dinner?

5 What should you ask for to be sure of having a private bathroom in your room? _______ _

5 Complete the online hotel booking form in exercise 4 with information about yourself.

6 There is a problem with the online booking system. Write an email with the information in your booking
form. Use these expressions to help you.

I want to book ...

for ... nights.

I'm arriving on ...

I'm leaving on .. ..

Dear Sir/Madam,

I'd like a single/double/twin/triple room ...

w ith an en suite bathroom.

w ith bed and brea kfast/ha If boa rd/fu II boa rd.

I need ...

Ki nd rega rds.