(^648) Answers
Review Questions
- d
- a
- c
- b
- d
- a
- d
- c
- a
- c
- usability testing
- graphic designer
- UNIX and Linux
- A careful review of your competi-
tor’s Web presence helps you design
a site that will stand out from the
rest and be more appealing to your
shared customer base. Note both
the good and bad components of
your competitors’ sites.- Contacting technical support can
give you a general idea of the
responsiveness of the Web host
provider to issues and problems. If
the technical support staff is slow
getting back to you at this point,
don’t be surprised if you get the
same type of service when you have
a problem and need immediate
help. While not fail-safe, a quick
response to a simple question at
least gives the appearance of a
well-organized, professional, and
responsive technical support staff.
Chapter 11
Checkpoint 11.1
- Answers will vary, and will include RealPlayer, Windows Media Player, Apple
QuickTime, Adobe Reader, Adobe Flash Player, and Adobe Shockwave Player.
Review Section 11.1 Helper Applications and Plug-Ins for more information. - Issues include bandwidth, unreliability of the delivery of the media due to
platform, browser, and plug-in issues, and accessibility. It is a good idea to have
alternate content available that does not rely on media alone. - True. Issues arise all the time with browsers, operating systems, and plug-ins/
players. Visit the plug-in or player’s Web site for the most current information on
successfully invoking a plug-in.
Checkpoint 11.2
- Flash can be used to add interactive features, such as menus and banner ads to
Web pages. Flash can also be used create an entire Web site. Uses of Flash seem
to be limited only by our imaginations. - Java applets can be used for a variety of purposes, including navigation, image
effects, text effects, and advanced applications such as charting and real-time
stock quotes. - Every visitor is not able to use technologies such as Flash and Java applets.
Therefore, you should provide alternate content—especially alternate navigation
options—for use by those visitors. While the accessibility of Flash content has
improved, “plain” XHTML/HTML Web pages are still more easily accessible.