Brand report cards are
built on an average of the
Overall Score for each
model tested. A brand must
have at least two models
tested to be included. The
Overall Score is based
on four key factors: road
test, reliability, owner
satisfaction, and safety.
The road-test scores are
for vehicles pur chased by
CR and run through more
than 50 tests. Reliability
predictions are based on
problems reported by CR
members in 17 trouble
areas. Owner satisfaction
from surveyed CR members
reflects whether drivers
would purchase the same
car if they had to do it
again. Safety includes
crash-test results and
extra points awarded
for proven advanced
safety features that come
standard for the model.
are factored into each model’s Overall
Score. The best brands on this list tend
to have more vehicles in their product
lineups that consistently performed well.
CR recommends all the Porsche,
Genesis, and Mazda (another top brand)
models we’ve tested. Subaru falls just
short of that distinction because of the
below-average predicted reliability of
its WRX sedan. Tesla was the biggest
gainer, climbing eight positions due to
the improved reliability of the Model 3
and Model S sedans.
The bottom brands are also an
unchanged club, with Fiat, Mitsubishi,
Jeep, Land Rover, Cadillac, Jaguar, Alfa
Romeo, and GMC again falling short.
We tested a total of 36 models from
those brands, and we recommend only
one, the Jeep Grand Cherokee.
Brands that move slightly up or
down in our ranking tend to have new
or redesigned model offerings, such as
Audi with the A6 and A8, or changes in
predicted reliability. Shoppers should
remember that models from all brands
can vary in reliability performance.
19
1
▶
78
30
30
4
2
69
B
U
I
C
K
27
◀ 1
72
v 0
x 0
2
0
59
A
L
F
A
R
O
M
E
O
22
◀ 1
75
v 0
x 0
5
2
67
V
O
L
V
O
29
3
▶
78
b 0
30
5
0
57
C
A
D
I
L
L
A
C
20
3
▶
79
v 0
30
9
3
68
M
E
R
C
E
D
E
S
B
E
N
Z
17
◀ 4
73
0 x
03
12
6
70
N
I
S
S
A
N
25
1
▶
74
30
30
13
3
61
C
H
E
V
R
O
L
E
T
30
◀ 1
69
b 0
30
6
0
50
L
A
N
D
R
O
V
E
R
32
2
▶
48
03
0 v
3
0
46
M
I
T
S
U
B
I
S
H
I
21
◀ 4
77
0 x
0 x
4
2
68
D
O
D
G
E
28
◀ 4
74
v 0
30
5
0
57
J
A
G
U
A
R
18
◀ 4
85
30
x 0
2
1
69
C
H
R
Y
S
L
E
R
26
◀ 1
70
03
03
6
0
59
G
M
C
24
8
▶
75
v 0
v 0
5
1
66
A
C
U
R
A
31
2
▶
58
v 0
30
6
1
49
J
E
E
P
33
59
b 0
v 0
3
0
43
F
I
A
T
23
3
▶
71
03
0 x
10
5
66
F
O
R
D
APRIL 2020 CR.ORG 15