Consumer_Reports_-_April_2020

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RATINGS, SAFETY & MORE


21


SPECIAL REPORT


WHY YOU MAY BE


PAYING TOO MUCH FOR


YOUR CAR INSURANCE


Our special investigation


alerts consumers to the


importance of paying


close attention to their car


insurance premiums.


26


IN THE NAME OF


CAR SAFETY


Advanced driver assistance


systems are a priority for


consumers—and for CR. But


the names of these systems


are different from car brand


to car brand. We provide a


clear glossary, and explain


how we’re encouraging


the market to put a stop


to the confusion.


28


YOUR EV QUESTIONS,


ANSWERED


More electric vehicles

are available than ever

before—along with consumer

curiosity about them. We

answer your questions about

range, charging costs, even

car-wash protocol.

34


NEW CARS ON THE HORIZON


These 2020 and 2021

models—both gas-powered

and electric—could be worth

waiting for.

82


USED CARS


WINNERS + LOSERS


Get more for your money with

CR’s hand-picked selection

of safe, reliable used cars.

Plus: Vehicles to avoid.

RATINGS

ABOUT CONSUMER REPORTS


Consumer Reports is an inde-


pendent, nonprofit organization


founded in 1936 that works side


by side with consumers to create


a safe, fair, and transparent mar-


ketplace. To achieve our mission,


we test thousands of products


and services in our labs each


year and survey hundreds of


thousands of consumers about


their experiences with products


and services. We pay for all the


products we rate. We don’t

accept paid advertising.

In addition to our rigorous

research, investigative journal-

ism, and consumer advocacy, we

work with other organizations,

including media, consumer groups,

research and testing consortiums,

and philanthropic partners. We

also license our content and data,

as well as work with business

partners to offer shopping and

other consumer services, and may

receive fees from these programs.

We maintain a strict separation

between our commercial opera-

tions and our testing and editorial

operations. Our testing and edito-

rial teams decide which products

to test and review; our external

business partners or other third

parties do not dictate or control

these decisions. Lastly, these

partnerships and programs do not

constitute CR’s endorsement of

any products or services.

For more information, go to

CR.org/about.

HOW TO REACH US

Write to us at Consumer

Reports, 101 Truman Ave.,

Yonkers, NY 10703,

Attn.: Member Support.

Or call 800-333-0663.

TO SEND A LETTER TO THE EDITOR

Go to CR.org/lettertoeditor.

FOR NEWS TIPS & STORY IDEAS

Go to CR.org/tips.

For Selling It send items to

[email protected].

ACCOUNT INFORMATION

Go to CR.org/magazine

or call 800-333-0663.

See page 6 for more details.

RATINGS Overall Scores are based

on a scale of 0 to 100.

We rate products using

these symbols:

10

POOR

02

FAIR

03

GOOD

40

VERY GOOD
50

EXCELLENT

86


RELIABILITY:


NEW + USED CARS


Steer clear of problem-prone

models with our data-driven

guide that incorporates real

owner data on 17 key areas

across 420,000 vehicles—and

flags potential trouble spots

you need to know about.

RATINGS

IN EVERY ISSUE

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99


6 TIPS TO JUMP-START


YOUR TEST DRIVE


Take this checklist with you

to the dealership so that

you can smartly inspect a car’s

interior features—before you

ever put the car in Drive.

5


FROM THE PRESIDENT:


ON THE ROAD TO SAFETY


Our highly anticipated Annual

Auto Issue doesn’t just dive

deeply into performance—it

drills down on safety. We’re

committed to driving industry

change to make lifesaving

technologies available on

every model, at every price.

FORD

MUSTANG

MACH-E

4 4 CR.ORGCR.ORG APRIL 2020 APRIL 2020

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