RATINGS, SAFETY & MORE
21
SPECIAL REPORT
WHY YOU MAY BE
PAYING TOO MUCH FOR
YOUR CAR INSURANCE
Our special investigation
alerts consumers to the
importance of paying
close attention to their car
insurance premiums.
26
IN THE NAME OF
CAR SAFETY
Advanced driver assistance
systems are a priority for
consumers—and for CR. But
the names of these systems
are different from car brand
to car brand. We provide a
clear glossary, and explain
how we’re encouraging
the market to put a stop
to the confusion.
28
YOUR EV QUESTIONS,
ANSWERED
More electric vehiclesare available than everbefore—along with consumercuriosity about them. Weanswer your questions aboutrange, charging costs, evencar-wash protocol.34
NEW CARS ON THE HORIZON
These 2020 and 2021models—both gas-poweredand electric—could be worthwaiting for.82
USED CARS
WINNERS + LOSERS
Get more for your money withCR’s hand-picked selectionof safe, reliable used cars.Plus: Vehicles to avoid.RATINGSABOUT CONSUMER REPORTS
Consumer Reports is an inde-
pendent, nonprofit organization
founded in 1936 that works side
by side with consumers to create
a safe, fair, and transparent mar-
ketplace. To achieve our mission,
we test thousands of products
and services in our labs each
year and survey hundreds of
thousands of consumers about
their experiences with products
and services. We pay for all the
products we rate. We don’taccept paid advertising.In addition to our rigorousresearch, investigative journal-ism, and consumer advocacy, wework with other organizations,including media, consumer groups,research and testing consortiums,and philanthropic partners. Wealso license our content and data,as well as work with businesspartners to offer shopping andother consumer services, and mayreceive fees from these programs.We maintain a strict separationbetween our commercial opera-tions and our testing and editorialoperations. Our testing and edito-rial teams decide which productsto test and review; our externalbusiness partners or other thirdparties do not dictate or controlthese decisions. Lastly, thesepartnerships and programs do notconstitute CR’s endorsement ofany products or services.For more information, go toCR.org/about.HOW TO REACH USWrite to us at ConsumerReports, 101 Truman Ave.,Yonkers, NY 10703,Attn.: Member Support.Or call 800-333-0663.TO SEND A LETTER TO THE EDITORGo to CR.org/lettertoeditor.FOR NEWS TIPS & STORY IDEASGo to CR.org/tips.For Selling It send items to[email protected].ACCOUNT INFORMATIONGo to CR.org/magazineor call 800-333-0663.See page 6 for more details.RATINGS Overall Scores are basedon a scale of 0 to 100.We rate products usingthese symbols:10POOR02FAIR03GOOD40VERY GOOD
50EXCELLENT86
RELIABILITY:
NEW + USED CARS
Steer clear of problem-pronemodels with our data-drivenguide that incorporates realowner data on 17 key areasacross 420,000 vehicles—andflags potential trouble spotsyou need to know about.RATINGSIN EVERY ISSUECONNECT
WITH US
FACEBOOKfb.com/consumerreportsfb.com/SomosCRYOUTUBE/consumerreportsINSTAGRAM@consumerreportsTWITTER@consumerreports@SomosCRPINTEREST/consumerreportsLINKEDIN/company/consumer-reports99
6 TIPS TO JUMP-START
YOUR TEST DRIVE
Take this checklist with youto the dealership so thatyou can smartly inspect a car’sinterior features—before youever put the car in Drive.5
FROM THE PRESIDENT:
ON THE ROAD TO SAFETY
Our highly anticipated AnnualAuto Issue doesn’t just divedeeply into performance—itdrills down on safety. We’recommitted to driving industrychange to make lifesavingtechnologies available onevery model, at every price.FORDMUSTANGMACH-E4 4 CR.ORGCR.ORG APRIL 2020 APRIL 2020