RATINGS, SAFETY & MORE
21
SPECIAL REPORT
WHY YOU MAY BE
PAYING TOO MUCH FOR
YOUR CAR INSURANCE
Our special investigation
alerts consumers to the
importance of paying
close attention to their car
insurance premiums.
26
IN THE NAME OF
CAR SAFETY
Advanced driver assistance
systems are a priority for
consumers—and for CR. But
the names of these systems
are different from car brand
to car brand. We provide a
clear glossary, and explain
how we’re encouraging
the market to put a stop
to the confusion.
28
YOUR EV QUESTIONS,
ANSWERED
More electric vehicles
are available than ever
before—along with consumer
curiosity about them. We
answer your questions about
range, charging costs, even
car-wash protocol.
34
NEW CARS ON THE HORIZON
These 2020 and 2021
models—both gas-powered
and electric—could be worth
waiting for.
82
USED CARS
WINNERS + LOSERS
Get more for your money with
CR’s hand-picked selection
of safe, reliable used cars.
Plus: Vehicles to avoid.
RATINGS
ABOUT CONSUMER REPORTS
Consumer Reports is an inde-
pendent, nonprofit organization
founded in 1936 that works side
by side with consumers to create
a safe, fair, and transparent mar-
ketplace. To achieve our mission,
we test thousands of products
and services in our labs each
year and survey hundreds of
thousands of consumers about
their experiences with products
and services. We pay for all the
products we rate. We don’t
accept paid advertising.
In addition to our rigorous
research, investigative journal-
ism, and consumer advocacy, we
work with other organizations,
including media, consumer groups,
research and testing consortiums,
and philanthropic partners. We
also license our content and data,
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receive fees from these programs.
We maintain a strict separation
between our commercial opera-
tions and our testing and editorial
operations. Our testing and edito-
rial teams decide which products
to test and review; our external
business partners or other third
parties do not dictate or control
these decisions. Lastly, these
partnerships and programs do not
constitute CR’s endorsement of
any products or services.
For more information, go to
CR.org/about.
HOW TO REACH US
Write to us at Consumer
Reports, 101 Truman Ave.,
Yonkers, NY 10703,
Attn.: Member Support.
Or call 800-333-0663.
TO SEND A LETTER TO THE EDITOR
Go to CR.org/lettertoeditor.
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For Selling It send items to
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ACCOUNT INFORMATION
Go to CR.org/magazine
or call 800-333-0663.
See page 6 for more details.
RATINGS Overall Scores are based
on a scale of 0 to 100.
We rate products using
these symbols:
10
POOR
02
FAIR
03
GOOD
40
VERY GOOD
50
EXCELLENT
86
RELIABILITY:
NEW + USED CARS
Steer clear of problem-prone
models with our data-driven
guide that incorporates real
owner data on 17 key areas
across 420,000 vehicles—and
flags potential trouble spots
you need to know about.
RATINGS
IN EVERY ISSUE
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99
6 TIPS TO JUMP-START
YOUR TEST DRIVE
Take this checklist with you
to the dealership so that
you can smartly inspect a car’s
interior features—before you
ever put the car in Drive.
5
FROM THE PRESIDENT:
ON THE ROAD TO SAFETY
Our highly anticipated Annual
Auto Issue doesn’t just dive
deeply into performance—it
drills down on safety. We’re
committed to driving industry
change to make lifesaving
technologies available on
every model, at every price.
FORD
MUSTANG
MACH-E
4 4 CR.ORGCR.ORG APRIL 2020 APRIL 2020