Business_Spotlight_-_Nr.2_2020

74

Foto: iStockphoto/iStock.com

Business Spotlight 2/2020 CAREERS & MANAGEMENT

CAREERS & MANAGEMENT

HOW TO...

D

eadlines, meetings, clients and

bosses. These are a few of the

things that are often out of our

control in the workplace. Precise-

ly because we can’t control them,

they can put us under enormous

pressure — which can make us

lose control and lose our temper. How do

you keep cool and stay polite in such dif-

ficult situations?

Identify the triggers

Diana Dawson, a career psychologist, says

it’s important to know why you feel under

pressure. She suggests keeping a journal

of your thoughts, feelings and actions

during times of stress. “Once we under-

stand what triggers the stress, we can per-

haps understand why that is and we can

build strategies around those things,” she

told The Guardian. When you’ve found the

triggers, what’s next?

Reduce the feeling

Amanda Dudley, lecturer in Deakin

University’s School of Psychology, rec-

ommends making a conscious effort to

manage stress. If we don’t, she explains

on “this.” — the career advice section on

her university’s website — we can’t think

clearly. She suggests “using a mantra”

when your heart rate goes up. This means

saying one word, such as “calm” or “relax”,

over and over again in your head. If you

remain calm, you’re more likely to stay

polite.

Value politeness

Rudeness could lose you the respect of

your colleagues and boss and, in extreme

cases, even cost you your job. (Remem-

ber what happened to Uber’s CEO, who

was videoed behaving like a jerk in a taxi?

No? He had to resign.) “Saying hurtful or

nasty things can be risky or dangerous to

your professional reputation,” writes Jac-

queline Whitmore, a business etiquette

expert in Florida, on Entrepreneur.com. “It

can also shatter your credibility.”

Don’t say it

Rather than risk your job or reputation,

find a safe emotional release. Swati Mittal

Jagetia, a certified professional coach with

Purpose Squared in New York, suggests

writing down your thoughts on paper

— only to shred it afterwards. “Emails,”

she warns, “can be saved, forwarded, and

For more career trends, go to

http://www.business-spotlight.de/careers

career prospect

[kE(rIE )prQspekt]

, berufliche Perspektive

CEO (chief executive

officer) [)si: i: (EU]

, Firmenchef(in)

credibility

[)kredE(bIlEti]

, Glaubwürdigkeit

etiquette [(etIket]

, [wg. Aussprache]

file [faI&l] , Ordner;

hier: Personalakte

forward sth. [(fO:wEd]

, etw. weiterleiten

heart rate [(hA:t reIt]

, Herzfrequenz, Puls

jerk [dZ§:k] US ifml.

, Idiot(in)

journal [(dZ§:n&l]

, hier: Tagebuch

lecturer [(lektSErE]

, Dozent(in)

lose one’s temper

[)lu:z wVnz (tempE]

, die Beherrschung

verlieren

nasty [(nA:sti]

, gemein

release [ri(li:s]

, Freisetzung;

hier: Ventil

rudeness [(ru:dnEs]

, Unhöflichkeit,

Ausfälligkeit(en)

save sth. [seIv]

, hier: etw. speichern

school [sku:l]

, hier: Fakultät

shatter sth. [(SÄtE]

, etw. zerschmettern;

hier: zunichte machen

shred sth. [Sred]

, etw. zerreißen

trigger (sth.) [(trIgE]

, Auslöser; etw. auslösen

Don’t lose it:

stay calm

placed in your file for future reference.”

Having such emails on your personal file

could put an end to your career prospects.

Stay polite

under pressure

Steht man unter Druck, verliert

man leicht die Beherrschung.

DEBORAH CAPRAS hat Tipps,

wie man am Arbeitsplatz trotzdem

die Kontrolle behält.

MEDIUM