that How stupid can these tourists get look on their faces. That direction, the
husband mumbled, pointing straight ahead.
Still lost, I called out to the next couple I encountered. Excuse me,
wheres the Golden Gate Bridge? Without smiling, they pointed in the
opposite direction.
How to Be a You-Firstie to Gain Their Respect and Af fection 1 13
Then I decided to try Comm-YOU-nication. When I came upon the next
strolling couple, I called out the window, Excuse me, could you tell me
where the Golden Gate Bridge is?
Of course, they said, answering my question literally. You see, by
phrasing the question that way, it was a subtle challenge. I was asking, in
essence, Are you able to give me directions? This hits them in the pride
button. They walked over to my car and gave me explicit instructions.
Hey, I thought. This you stuff really works. To test my hypothesis, I
tried it a few more times. I kept asking passersby my three forms of the
question. Sure enough, whenever I asked, Could you tell me where...
people were more pleasant and helful than when I started the question with
I or where.
Im sure when they recover the flight box from the Fall of Man under a
fig leaf in the Garden of Eden, it will convince the world of the power of
the word you. Eve did not ask Adam to eat the apple. She did not command
him to eat the apple. She didnt even
Technique #28
Comm-YOU-nication
Start every appropriate sentence with you. It immedately grabs your
listeners attention. It gets a more positive response because it pushes the
pride button and saves them having to translate it into me terms.
When you sprinkle you as liberally as salt and pepper throughout your
conversation, your listeners find it an irresistible spice.
say, Adam, I want you to eat this apple. She phrased it (as all big
winners would), You will love this apple. Thats why he bit.
Comm-YOU-nication Is a Sign of Sanity
Therapists calculate inmates of mental institutions say I and me twelve
times more often than residents of the outside world. As patients conditions
improve, the number of times they use the personal pronouns also
diminishes.
ooja
(Ooja)
#1