How_to_Talk_to_Anyone_92_Little_Tricks_for_Big_Success_in_Relationships

(Ooja) #1

third left molar. Let the dignitary drink. Let the luminary laugh. Celebrities
are people, too, and they like their time off.
How to Talk to a Celebrity 139
How to Make Them Want to Thank You
To wrap up our section on sounding like the big boys and big girls, here
is a simple and gracious little maneuver. It not only signals people youre a
top communicator, but it encourages them to keep doing nice things for
you. Or complimenting you. Or doing bus ness with you. Or loving you. It
is very short. It is very sweet. It is very simple. You can use it with
everyone in your life. When it becomes instinctive, youll find yourself
using it every day.
Very simply, never let the phrase thank you stand naked and alone.
Always make it thank you for something. People use the bare exposed
thank you so often that people dont even hear it anymore. When we buy the
morning newspaper, we flash a naked thank you at the vendor when he
gives us our nickels change. Is that the same thank you you want to give a
valued customer who makes a big purchase in your store? Or a loved one
who cooks you a delicious dinner?
Whenever the occasion warrants more than an unconscious
acknowledgment, dress up your thank you with the reason:
Thank you for coming. Thank you for being so understanding.
140
How to Make Them Want to Thank You 141
Thank you for waiting. Thank you for being such a good customer.
Thank you for being so loving.
Often, when I disembark an airplane, the captain and first officer are
standing by the cockpit door to bid the passengers farewell. I say, Thanks
for getting us here. Admittedly, thats carying Never the Naked Thank You
technique to extremes, but it has a surprising effect. They fall all over
themselves with Oh, thanks for flying with us!
Thank you for reading this section of How to Talk to Anyone! Now let
us move on to another conversation challenge, how to talk knowledgeably
with everyonefrom groups of accountants to Zen Buddhistsno matter how
little you might have in common.
Technique #37
Never the Naked Thank You

Free download pdf