R
R&D
applying and testing ideas 310–11
big data analysis 316–17
and differentiation strategy 181–82,
183
and market research 310–11
multidisciplinary aspect 311
reinvesting profits 301
see also innovation
Ratners 238
Reeves, Rosser 29, 31
risk management 40–41, 157
bankruptcy, protection against 141–42
black swan events and future
forecasting 198
capability maturity model 218–19
contingency planning 210
diversification 257
employees, and firm failures 142–43
equity and performance 142–43,
156 –57
executives and CEOs 143–44
feedback, relevance of 109
and financial crises 151, 154
financial risk and other people’s
money 140–45
and income inequality 145
and learning organization 207
leverage and debt levels 150–51
micropreneurism 63
off-balance-sheet risk 154
organizational culture see
organizational culture
pre-pack administration 141–42
return on equity (ROE), maximizing
155
sales forecasting 278–79
scenario planning 211
shareholders 140–41, 144, 145
start-ups 20–21, 41
taxpayer bailouts and too-big-to-fail
firms 144–45
unconsolidated subsidiaries 154
see also complacency avoidance;
strategic managementorganizational culture (cont)
risk management see risk
management
Shamrock Organization theory
77
tolerant 74–75
visual aspects 108
see also equity and performance;
leadership; management;
shareholders
P
Paccar 215
Page, Larry 174
Pears soap 273
performance, and equity see equity
and performance
Peters, Tom 55, 221 , 298, 307,
338
Pixar 83
Ponzi schemes 153
Porter, Michael 180–82, 184, 197,
212–15, 218–19
Post-it Notes 42, 165
Prahalad, C. K. 171, 256, 338
price-fixing, and competitiveness
222–23, 239
Primark 136–37
Procter and Gamble 38–39, 72–73,
89, 233, 260, 273
production
Business Process Reengineering
(BPR) programs 308–09
cash cow and product assessment
252–55
custom production 298
direct-selling 298–99
distribution system 239
growth-share matrix and product
portfolio 253–55
improvement and innovation
296–99
lean production 290–93,
307–08
mass production 297–98
new features, promotion of 325
production (cont)
planned obsolescence 324–25
process simplification 296–99
product quality and customer
loyalty 265–67
product superiority and
technological change 36,
37–38
quality products and design
320–23
simultaneous engineering
326–27
time-based management 326–27
see also waste reduction
profit levels
and business ethics 122–23
multinationals and profit shifting
222
price-fixing and competitiveness
222–23, 239
pushing to highest feasible point
121
quality and premium prices
266–67
reinvesting profits 301
shareholders and profit
maximization 124–25, 237–38
stock management 294–95
versus cash flow 152–53
see also financial strategy
Progressive Corp. 316–17Q
quality
circles and teamwork 305–06,
308
and premium prices 266–67
product quality and customer loyalty
265–67
product superiority and technological
change 36, 37–38
products and design 320–23
products and value analysis 323
provision and customer service
322–23
Total Quality Management 56INDEX 349