Trend outlookGTrelnodbs amol (^) stt rmeonsdt likse (^) lay nto ddr (^) ivteh iendiurs itmry tpranascfotr (^) moatnio (^) njo anbd cthreier eaxptieocnted impact job creation, ordered by net
effect (share of organizations surveyed)
Job creator Job displacer Net effect Global net effect
I-n 10 v 0 e%stments to facilitate the green transition of your business + 100 %
56 %
B- 1 r 0 o 0 %adening digital access + 100 %
33 %
C- 10 o 0 n%sumers becoming more vocal on environmental issues + 100 %
32 %
B- 1 r 0 o 0 %ader application of Environmental, Social and Governance (ESG) (^) +s 1 t 0 an 0 %dards
30 %
I-n 10 c 0 %reased adoption of new and frontier technologies + 100 %
21 %
R- 1 i 0 s 0 %ing cost of living for consumers + 100 %
- 3 %
S- 1 u 00 p%ply shortages and/or rising cost of inputs for your business + 100 % - 12 %
S- 1 l 0 o 0 %wer global economic growth + 100 % - 18 %
TTeecchnholnogoielso mgoisets m (^) oastn lidke (^) lty htoe dirriv (^) eim indpusatcryt tr (^) anosnfo (^) rjomatbio cnr anead tthieoirn expected impact job creation, ordered
by net effect (share of organizations surveyed)
Job creator Job displacer Net effect Global net effect
B- 10 ig 0 %-data analytics + 100 %
42 %
E- 1 d 00 u%cation and workforce development technologies + 100 %
41 %
E- 1 n 00 c%ryption and cybersecurity + 100 %
33 %
E- 1 n 00 v%ironmental management technologies (e.g. pollution abatement, r+e 10 c 0 y%cling)
31 %
C- 10 lo 0 %ud computing + 100 %
27 %
D- 10 ig 0 %ital platforms and apps + 100 %
25 %
I-n 10 te 0 %rnet of things and connected devices + 100 %
25 %
E- 1 - 00 c%ommerce and digital trade + 100 %
24 %
Role outlook
CFivhe-uyerarn s itnru (^) ctfiurvale lab yeouar-rfosrce churn (percent) 16 %
Global 23 %
KRoelesy mrooslte ssele fcoterd bbyu osrgianniezsatsio (^) nstr saurnvseyfeodr (asm eaithtieor ngrowing, stable or declining), ordered by net role
growth, and their net growth and structural churn (percent)
ROLES NET^ GROWTH INCDHUUSRTNRY GCLHOUBRANL
Business Development Professionals^21 %^24 %
General and Operations Managers^19 %^14 %
CWloiernkte (^) rInsformation and Customer Service 26 % 20 %
Hotel and Restaurant Managers^13 %^9 %
Chefs and Cooks^8 %^9 %
Waiters and Bartenders^8 %^9 %
BMuanagsinesesrs Services and Administration 18 % 22 %
Event Managers^20 %^18 %
Food Preparation Assistants^13 %^16 %
Concierges and Hotel Desk Clerks^9 %^28 %
ACclecrokusnting, Bookkeeping and Payroll 25 % 29 %
Administrative and Executive Secretaries^23 %^35 %
Human-machine frontier
HTasukms paernfo-rmmeda bcyh hiunmean fsr oannd tmiacerhines today and in 2027 (share of total)
Human Machine Industry Frontier Global Frontier
ALL TASKS
Now
70 % 30 %
2027 Forecast
62 % 38 %
Workforce strategy outlook
TExapelectnedt cohuantgleo oin ktal (^) einnt (^) av (^20) ai (^2) lab (^7) ility, development and retention in the next five years (share of organizations
surveyed)
Improving Worsening Global average Global average
Talent availability when hiring
27 % -^100 % +^100 % 50 %
Talent development of existing workforce
9 % -^100 % +^100 % 62 %
Talent retention of existing workforce
12 % -^100 % +^100 % 53 %
Industry Profile 1 / 2
Accommodation, Food, and Leisure
- 50 % 0 50 %
Global Employee (millions, ILO estimates)
18. 6