Trend outlookGTrelnodbs amol (^) stt rmeonsdt likse (^) lay nto ddr (^) ivteh iendiurs itmry tpranascfotr (^) moatnio (^) njo anbd cthreier eaxptieocnted impact job creation, ordered by net
effect (share of organizations surveyed)
Job creator Job displacer Net effect Global net effect
C- 10 o 0 n%sumers becoming more vocal on social issues + 100 %
56 %
I-n 10 c 0 %reased adoption of new and frontier technologies + 100 %
40 %
B- 1 r 0 o 0 %ader application of Environmental, Social and Governance (ESG) (^) +s 1 t 0 an 0 %dards
39 %
B- 1 r 0 o 0 %adening digital access + 100 %
31 %
A- 1 g 00 e%ing populations in advanced and emerging economies + 100 %
20 %
R- 1 i 0 s 0 %ing cost of living for consumers + 100 %
- 23 %
S- 1 u 00 p%ply shortages and/or rising cost of inputs for your business + 100 % - 29 %
S- 1 l 0 o 0 %wer global economic growth + 100 % - 37 %
TTeecchnholnogoielso mgoisets m (^) oastn lidke (^) lty htoe dirriv (^) eim indpusatcryt tr (^) anosnfo (^) rjomatbio cnr anead tthieoirn expected impact job creation, ordered
by net effect (share of organizations surveyed)
Job creator Job displacer Net effect Global net effect
I-n 10 te 0 %rnet of things and connected devices + 100 %
63 %
B- 10 ig 0 %-data analytics + 100 %
56 %
A- 1 r 0 t 0 i%ficial intelligence (e.g. machine learning, neural networks) + 100 %
50 %
D- 10 ig 0 %ital platforms and apps + 100 %
50 %
C- 10 lo 0 %ud computing + 100 %
44 %
E- 1 - 00 c%ommerce and digital trade + 100 %
41 %
E- 1 n 00 c%ryption and cybersecurity + 100 %
39 %
T- 1 e 00 x%t, image, and voice processing + 100 %
37 %
Role outlook
CFivhe-uyerarn s itnru (^) ctfiurvale lab yeouar-rfosrce churn (percent) 21 %
Global 23 %
KRoelesy mrooslte ssele fcoterd bbyu osrgianniezsatsio (^) nstr saurnvseyfeodr (asm eaithtieor ngrowing, stable or declining), ordered by net role
growth, and their net growth and structural churn (percent)
ROLES NET^ GROWTH INCDHUUSRTNRY GCLHOUBRANL
Business Intelligence Analysts^36 %^35 %
AI and Machine Learning Specialists^30 %^40 %
Accountants and Auditors^13 %^19 %
Financial Analysts^2 %^17 %
Compliance Officers^3 %^21 %
Human Resources Specialists^4 %^12 %
ACclecrokusnting, Bookkeeping and Payroll 26 % 29 %
Human-machine frontier
HTasukms paernfo-rmmeda bcyh hiunmean fsr oannd tmiacerhines today and in 2027 (share of total)
Human Machine Industry Frontier Global Frontier
ALL TASKS
Now
65 % 35 %
2027 Forecast
64 % 36 %
Workforce strategy outlook
TExapelectnedt cohuantgleo oin ktal (^) einnt (^) av (^20) ai (^2) lab (^7) ility, development and retention in the next five years (share of organizations
surveyed)
Improving Worsening Global average Global average
Talent availability when hiring
39 % -^100 % +^100 % 44 %
Talent development of existing workforce
6 % -^100 % +^100 % 72 %
Talent retention of existing workforce
17 % -^100 % +^100 % 56 %
Industry Profile 1 / 2
Business support and premises maintenance services
- 50 % 0 50 %
Global Employee (millions, ILO estimates)
23. 8