6 kill outlookC 6 koillsr ene (^) esdkedil ltos perform well in key, stable roles within the company (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes
2 2
INDUSTRY G/ 2 %$/
Cognitive skills^30 %^2
Engagement skills^8 %
Management skills^11 % ^2
Physical abilities^1 %
Technology skills^16 %
Ethics^2 %
Self-eĴcacy^20 %^2
:orking with others^12 %
(^96) keillss mkoilslti pnrigor (^) itsizekdil flo fr orecskuillisng and upskilling in the next five years (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes Global average
Analytical thinking^59 %
AI and big data^57 %
Creative thinking^47 %
/eadership and social inIJuence^45 %
Marketing and media^45 %
Curiosity and lifelong learning^39 %
Technological literacy^39 %
Design and user experience^33 %
Empathy and active listening^33 %
Resilience, IJexibility and agility^31 %
:k 6 killis lrle sTutiaredb iblyit thye workforce that are expected to remain the same (share of all skills
reTuired)
G (^2) lobal% %
TTyrpaeisn oifn trgain (^) itnyg ppreioritized by organizations surveyed for future reskilling and upskilling (share of organizations
surveyed)
2
ROLES INDUSTRY G/ 2 %$/
Employer-sponsored apprenticeships^11 %
Internal training departments^26 %^2
/icensed training from professional associations^13 %
On-the-job training and coaching^19 %^27
Private-sector online-learning platforms^14 % ^2
Universities and other educational institutions^17 % ^0
Workforce strategy outlook
)Toup psriacneticesss w pithr athec gtriceateess (^) t tpoot (^) einmtialp troo imvpero tvea tlaleennt tav aaivlabaiillitay (bshilaritey of organizations surveyed)
INDUSTRY G/ 2 %$/
. Improve talent progression and promotion processes^47 %
2. Oijer higher wages^40 %
. Provide eijective reskilling and upskilling^36 %
. Improve people-and-culture metrics and reporting^21 %
. Mproogreram^ divmeressity,^ eTuity^ and^ inclusion^ policies^ and^21 %
. Improve internal-communication strategy^19 %
. Ocoijuenr^ tmrieosre^ remote^ and^ hybrid^ work^ opportunities^ within^19 %^2
. Better articulate business purpose and impact^15 %^2
. Improve working hours and overtime^13 %
. Tapping into diverse talent pools^13 % ^0
K0oesyt c comommonp coomnpeonntenst (^) so off '+E,, p (^0) ro pgrramogmersa m(sharmee osf organizations surveyed)
INDUSTRY G/ 2 %$/
. Evinrtabuall es^ ipnacesclusion^ and^ accessibility^ across^ physical^ and^33 %
2. Run comprehensive DEI training for managers^30 % ^2
. Run comprehensive DEI training for staij^30 %
. Oreijcerur^ igt rfreoatme vr^ IJareixoiubsili tbyack^ on^ gerdouucnatdsion^ reTuirements^ to^26 %^2
:h(sharaer oef oorgfan cizoatimonps asunrvieeysed (^) )^ith +, 0 7 rograms 4 %
Global %
Industry Profile 2 / 2
Education and training
Global Employee (millions, ILO estimates)
158. 1