6 kill outlookC 6 koillsr ene (^) esdkedil ltos perform well in key, stable roles within the company (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes
2 2
INDUSTRY G/ 2 %$/
Cognitive skills^26 %^2
Engagement skills^6 %
Management skills^15 % ^2
Physical abilities^2 %
Technology skills^13 %
Ethics^3 %
Self-eĴcacy^21 %^2
Working with others^15 %
(^96) keillss mkoilslti pnrigor (^) itsizekdil flo fr orecskuillisng and upskilling in the next five years (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes Global average
Leadership and social inIJuence^62 %
Creative thinking^47 %
Analytical thinking^42 %
Motivation and self-awareness^42 %
5 esilience, IJexibility and agility^36 %
AI and big data^30 %
4 uality control^30 %
5 esource management and operations^30 %
Talent management^30 %
Curiosity and lifelong learning^25 %
:k 6 killis lrle sTutiaredb iblyit thye workforce that are expected to remain the same (share of all skills
reTuired)
G (^6) lobal% %
TTyrpaeisn oifn trgain (^) itnyg ppreioritized by organizations surveyed for future reskilling and upskilling (share of organizations
surveyed)
2 2 2 2
ROLES INDUSTRY G/ 2 %$/
Employer-sponsored apprenticeships^12 %
Internal training departments^24 %^2
Licensed training from professional associations^16 %
On-the-Mob training and coaching^26 %^27
Private-sector online-learning platforms^11 % ^2
8 niversities and other educational institutions^12 % ^0
Workforce strategy outlook
)Toup psriacneticesss w pithr athec gtriceateess (^) t tpoot (^) einmtialp troo imvpero tvea tlaleennt tav aaivlabaiillitay (bshilaritey of organizations surveyed)
INDUSTRY G/ 2 %$/
. Oijer higher wages^40 %
2. Improve talent progression and promotion processes^38 %
. Provide eijective reskilling and upskilling^33 %
. Support employee health and well-being^29 %
. Improve internal-communication strategy^24 %
. Mproogreram^ divmeressity,^ eTuity^ and^ inclusion^ policies^ and^22 %
7. Improve people-and-culture metrics and reporting^20 %
7. Improve working hours and overtime^20 %
. Better articulate business purpose and impact^15 %^2
0 Improve safety in the workplace^13 %
K0oesyt c comommonp coomnpeonntenst (^) so off '+E,, p (^0) ro pgrramogmersa m(sharmee osf organizations surveyed)
INDUSTRY G/ 2 %$/
. 5 un comprehensive DEI training for managers^40 % ^2
2. 5 un comprehensive DEI training for staij^36 %
. Evinrtabuall es^ ipnacesclusion^ and^ accessibility^ across^ physical^ and^34 %
. Oreijcerur^ igt rfreoatme vr^ IJareixoiubsili tbyack^ on^ gerdouucnatdsion^ reTuirements^ to^26 %^2
:h(sharaer oef oorgfan cizoatimonps asunrvieeysed (^) )^ith +, 0 7 rograms %
Global %
Industry Profile 2 / 2
Infrastructure
Global Employee (millions, ILO estimates)
183. 9