6 kill outlookC 6 koillsr ene (^) esdkedil ltos perform well in key, stable roles within the company (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes
2 2
INDUSTRY G/ 2 %$/
Cognitive skills^29 %^2
Engagement skills^8 %
Management skills^13 % ^2
Physical abilities^2 %
Technology skills^8 %
Ethics^2 %
Self-eĴcacy^24 %^2
Working with others^14 %
(^96) keillss mkoilslti pnrigor (^) itsizekdil flo fr orecskuillisng and upskilling in the next five years (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes Global average
Analytical thinking^59 %
Creative thinking^59 %
/eadership and social inIJuence^47 %
AI and big data^41 %
Curiosity and lifelong learning^35 %
Technological literacy^35 %
Talent management^29 %
Design and user experience^24 %
Empathy and active listening^24 %
Resource management and operations^24 %
:k 6 killis lrle sTutiaredb iblyit thye workforce that are expected to remain the same (share of all skills
reTuired)
(^4) G lobal% %
TTyrpaeisn oifn trgain (^) itnyg ppreioritized by organizations surveyed for future reskilling and upskilling (share of organizations
surveyed)
2 2 2 2
ROLES INDUSTRY G/ 2 %$/
Employer-sponsored apprenticeships^18 %
Internal training departments^21 %^2
/icensed training from professional associations^14 %
2 n-the-Mob training and coaching^23 %^27
Private-sector online-learning platforms^12 % ^2
8 niversities and other educational institutions^12 % ^0
Workforce strategy outlook
)Toup psriacneticesss w pithr athec gtriceateess (^) t tpoot (^) einmtialp troo imvpero tvea tlaleennt tav aaivlabaiillitay (bshilaritey of organizations surveyed)
INDUSTRY G/ 2 %$/
. Rhierinmgove^ degree^ reTuirements^ and^ conduct^ skills-based^47 %
2. Improve talent progression and promotion processes^35 %
2. 2 ijer higher wages^35 %
. Improve people-and-culture metrics and reporting^29 %
. Provide eijective reskilling and upskilling^29 %
. Support employee health and well-being^24 %
7. Mproogreram^ divmeressity,^ eTuity^ and^ inclusion^ policies^ and^18 %
7.^2 coijuenr^ tmrieosre^ remote^ and^ hybrid^ work^ opportunities^ within^18 %^2
. Better articulate business purpose and impact^12 %^2
. Improve working hours and overtime^12 %
K0oesyt c comommonp coomnpeonntenst (^) so off '+E,, p (^0) ro pgrramogmersa m(sharmee osf organizations surveyed)
INDUSTRY G/ 2 %$/
. Run comprehensive DEI training for staij^47 %
2. SreeTt^ uDireEmI^ geonaltss,^ targets^ or^ Tuotas^ that^ exceed^ public^41 %^2
. Run comprehensive DEI training for managers^35 % ^2
. Evinrtabuall es^ ipnacesclusion^ and^ accessibility^ across^ physical^ and^29 %
:h(sharaer oef oorgfan cizoatimonps asunrvieeysed (^) )^ith +, 0 7 rograms %
Global %
Industry Profile 2 / 2
Non-governmental and Membership Organisations
Global Employee (millions, ILO estimates)
24. 1