6 kill outlookC 6 koillsr ene (^) esdkedil ltos perform well in key, stable roles within the company (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes
2 2
INDUSTRY G/ 2 %$/
Cognitive skills^30 %^2
Engagement skills^9 %
Management skills^15 % ^2
Physical abilities^3 %
Technology skills^12 %
Ethics^3 %
Self-eĴcacy^18 %^2
Working with others^12 %
(^96) keillss mkoilslti pnrigor (^) itsizekdil flo fr orecskuillisng and upskilling in the next five years (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes Global average
Creative thinking^60 %
AI and big data^44 %
Analytical thinking^36 %
Curiosity and lifelong learning^32 %
Leadership and social inIJuence^32 %
Empathy and active listening^28 %
Resilience, IJexibility and agility^24 %
Environmental stewardship^20 %
Design and user experience^16 %
Marketing and media^16 %
Multi-lingualism^16 %
:k 6 killis lrle sTutiaredb iblyit thye workforce that are expected to remain the same (share of all skills
reTuired)
%
Global %TTyrpaeisn oifn trgain (^) itnyg ppreioritized by organizations surveyed for future reskilling and upskilling (share of organizations
surveyed)
2 22 2
ROLES INDUSTRY G/ 2 %$/
Employer-sponsored apprenticeships^20 %
Internal training departments^22 %^2
Licensed training from professional associations^16 %
On-the-job training and coaching^18 %^27
Private-sector online-learning platforms^12 % ^2
8 niversities and other educational institutions^10 % ^0
Workforce strategy outlook
)Toup psriacneticesss w pithr athec gtriceateess (^) t tpoot (^) einmtialp troo imvpero tvea tlaleennt tav aaivlabaiillitay (bshilaritey of organizations surveyed)
INDUSTRY G/ 2 %$/
. Improve talent progression and promotion processes^58 %
2. Oijer higher wages^33 %
. Improve people-and-culture metrics and reporting^29 %
. Better articulate business purpose and impact^25 %^2
. Improve internal-communication strategy^21 %
. Provide eijective reskilling and upskilling^21 %
7. Mproogreram^ divmeressity,^ eTuity^ and^ inclusion^ policies^ and^17 %
7. Support employee health and well-being^17 %
7. Tapping into diverse talent pools^17 % ^0
0 Improve working hours and overtime^13 %
K0oesyt c comommonp coomnpeonntenst (^) so off '+E,, p (^0) ro pgrramogmersa m(sharmee osf organizations surveyed)
INDUSTRY G/ 2 %$/
. Evinrtabuall es^ ipnacesclusion^ and^ accessibility^ across^ physical^ and^29 %
2. Run comprehensive DEI training for staij^21 %
. Oreijcerur^ igt rfreoatme vr^ IJareixoiubsili tbyack^ on^ gerdouucnatdsion^ reTuirements^ to^17 %^2
. Run comprehensive DEI training for managers^17 % ^2
:h(sharaer oef oorgfan cizoatimonps asunrvieeysed (^) )^ith +, 0 7 rograms 8 %
Global %
Industry Profile 2 / 2
Real estate
Global Employee (millions, ILO estimates)
14. 2