6 kill outlookC 6 koillsr ene (^) esdkedil ltos perform well in key, stable roles within the company (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes
2
INDUSTRY G/ 2 %$/
Cognitive skills^30 %^2
Engagement skills^6 %
Management skills^9 % ^2
Physical abilities^2 %
Technology skills^20 %
Ethics^3 %
Self-eĴcacy^19 %^2
:orking with others^10 %
(^96) keillss mkoilslti pnrigor (^) itsizekdil flo fr orecskuillisng and upskilling in the next five years (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes Global average
Creative thinking^58 %
Analytical thinking^54 %
AI and big data^46 %
Resilience, IJexibility and agility^42 %
Leadership and social inIJuence^35 %
Marketing and media^35 %
Design and user experience^31 %
Curiosity and lifelong learning^27 %
Talent management^27 %
Technological literacy^23 %
:k 6 killis lrle sTutiaredb iblyit thye workforce that are expected to remain the same (share of all skills
reTuired)
Global% %
TTyrpaeisn oifn trgain (^) itnyg ppreioritized by organizations surveyed for future reskilling and upskilling (share of organizations
surveyed)
ROLES INDUSTRY G/ 2 %$/
Employer-sponsored apprenticeships^10 %
Internal training departments^17 %^2
Licensed training from professional associations^9 %
2 n-the-Mob training and coaching^38 %^27
Private-sector online-learning platforms^14 % ^2
8 niversities and other educational institutions^13 % ^0
Workforce strategy outlook
)Toup psriacneticesss w pithr athec gtriceateess (^) t tpoot (^) einmtialp troo imvpero tvea tlaleennt tav aaivlabaiillitay (bshilaritey of organizations surveyed)
INDUSTRY G/ 2 %$/
. Provide eijective reskilling and upskilling^42 %
2. Better articulate business purpose and impact^39 %^2
2. Improve talent progression and promotion processes^39 %
. 2 ijer higher wages^35 %
.^2 coijuenr^ tmrieosre^ remote^ and^ hybrid^ work^ opportunities^ within^27 %^2
. Mproogreram^ divmeressity,^ eTuity^ and^ inclusion^ policies^ and^23 %
7. Improve internal-communication strategy^19 %
7. Improve people-and-culture metrics and reporting^19 %
. Rhierinmgove^ degree^ reTuirements^ and^ conduct^ skills-based^15 %
0 Support employee health and well-being^12 %
K0oesyt c comommonp coomnpeonntenst (^) so off '+E,, p (^0) ro pgrramogmersa m(sharmee osf organizations surveyed)
INDUSTRY G/ 2 %$/
. Evinrtabuall es^ ipnacesclusion^ and^ accessibility^ across^ physical^ and^31 %
2. Run comprehensive DEI training for managers^27 % ^2
. SreeTt^ uDireEmI^ geonaltss,^ targets^ or^ Tuotas^ that^ exceed^ public^27 %^2
. Run comprehensive DEI training for staij^23 %
:h(sharaer oef oorgfan cizoatimonps asunrvieeysed (^) )^ith +, 0 7 rograms %
Global %
Industry Profile 2 / 2
Research, design and business management services
Global Employee (millions, ILO estimates)
39. 6