The practices that are rarely selected by respondents warrant further consideration:
respondents may be sceptical of such measures’ feasibility, or they may not recognize the potential
links between the following measures and talent availability. Increasing worker representation
is only selected by 1.4% of the companies surveyed. Childcare for working parents is ranked
the second-lowest, except in countries such as Serbia and Finland, which see a greater need to
supplement childcare.
Despite the emphasis on skills in organizations’ workforce strategy and practices, only 7%
of respondents agree that removing degree requirements and conducting skill-based hiring is
linked to increasing talent availability. The following section explores in detail how companies assess
skills when hiring.
Evaluation of work experience 71.3%
Proprietary skill assessments 46.9%
Completion of a university degree 44.9%
Psychometric profiling 27.0%
Completion of short courses and online certificates 19.9%
Completion of apprenticeships 19.5%
Outsourcing to staffing firms 8.3%
We do not assess skills 5.0%
FIGURE 5.5 Skills assessment mechanisms
Source
World Economic Forum, Future of Jobs Survey 2023.
Share of organizations surveyed which will prioritize the following ways to assess skills when hiring
Assessing skills when hiring
Figure 5.5 shows that the evaluation of work experience remains by far the top skills-assessment
mechanism used when business hire workers. This factor is used by 71% of businesses. Only 5% of
surveyed companies do not assess the skills of prospective employees – and more companies
now report using skill assessments (47%) than the completion of a university degree (45%) to select
candidates. Twenty-seven percent of companies report employing psychometric testing.
Although, currently, only 20% of companies consider the completion of short courses and
online certificates as one of their top-three skills assessment criteria, such “microcredentials”
(such as short courses and online certificates) have the potential to accelerate skills-based talent
management and open new pipelines of talent. The flexibility they offer learners opens possibilities,
for example, for learners with lower incomes, learners who are seeking to return to the labour
market while undertaking family responsibilities, and older learners who do not wish to enter full-
time education. Furthermore, results presented in
Chapter 4 suggest that encouraging the completion of such credentials by increasing their consideration
when hiring has the potential to open up new talent pipelines, as the time required to complete
these courses does not depend on a learner’s level of formal education (see Figure Box 4.1). The
Republic of Korea and Switzerland consider the completion of short courses and online certificates
at a rate of less than 5%, compared to more than twice the global average of 19% in Pakistan (41%)
and Finland (40%). The fraction of employers who consider microcredentials may indeed be expected
to increase, given that 82% of companies plan to adopt education and workforce development
technologies in the next five years (see Chapter 2).
Nineteen percent of companies consider completion of apprenticeships as a top-three
criteria, ahead of outsourcing to staffing firms, at 9%. The prevalence of apprenticeships
as a mainstream route to employment varies geographically, ranging from consideration by less
than 5% of companies in the Republic of Korea and the Netherlands to more than half of surveyed
companies in Austria. Egypt and Colombia also consider apprenticeships at more than twice the
global average rate (19%).
Future of Jobs Report 2023 54