over the 2023–2027 period. In general, most workers will need to be trained during this period.
Roughly half of those can currently be trained, but Human Resources functions will have to
accelerate their current plans if the remaining workers’ skills gaps are to be closed. Companies
seldom expect external funding for training and will avail themselves of external training solutions far
less frequently than looking to internal solutions, especially via on-the-job training and coaching.
Most training programmes will be short, and a return on investment is expected within a year.
Beyond these considerations, companies’ readiness for the 2023–2027 period can be
evaluated through a simple cross-sectoral survey of CHROs, CLOs and other C-suite executives
on their workforce’s expected level of motivation and productivity in the 2023-2027 period. Figure
5.13 ranks industries’ expected performance on motivation and productivity, based on the net
difference between the share of companies in each sector that foresee a positive outlook minus those
that foresee a negative outlook.
Survey results suggest that the strongest performance may be expected in Advanced
Manufacturing; Insurance and Pensions Management; and Agriculture, Forestry and
Fishing. Surveyed companies operating in Telecommunications as well as Media,
Entertainment and Sports reported the least positivity across these two measures. Executives in
Mining and Metals and Electronics expect workers to be highly productive but not strongly motivated.
Respondents expect workers in Government and the Public Sector to be well motivated but show
less optimism regarding productivity.
Worker motivation rank
Worker productivity rank
Highrank
Lowrank
Lowrank Highrank
Rankings of the relative outlook for worker motivation and productivity reported by organizations surveyed for 2023 to 2027
Accommodation, Food and Leisure
Advanced manufacturing
Agriculture, forestry, and fishing
Automotive and Aerospace
Care, Personal Services and WellbeingBusiness support andpremises maintenance services
advanced materialsChemical and Education and training
Electronics
Employment services
Energy technology and utilities
Financial services and capital markets
Government and public sector
Information and technology services
Infrastructure
Insurance and pensions management
Media, entertainment and sports
Medical and healthcare services
Mining and Metals
Production of consumer goods Oil and gas
Real estate
Supply chain and transportationRetail and wholesale of consumer goods
Telecommunications
Non-governmental andMembership Organisations
business management servicesResearch, design and
FIGURE 5.13 Outlook for motivation and productivity, 2023-2027
Source
World Economic Forum, Future of Jobs Survey 2023.
Future of Jobs Report 2023 60