Professional_Beauty_GCC_-_December_2019

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professionalbeauty.ae

World Spa & Wellness GCC Programme 2020

DAY 1 MONDAY 17 FEBRUARY 2020

8:45AM REGISTRATION

(^) STREAM A - MANAGING A SUCCESSFUL SPA STREAM B - STRATEGIES TO TAKE YOUR BUSINESS TO
THE NEXT LEVEL
9:15AM SITUATUION ROOMS - FIRST 100 DAYS OF A
TURNAROUND (HOTEL/RESORT SPA)

• Christelle Besnier, Senior Spa Director (UAE)
  at the Four Seasons Hotels


• Roberta Lindow, Director of Spa and Fitness at
  Nikki Beach Resort and Spa Dubai

SITUATION ROOMS FIRST 100

DAYS OF TURN-AROUND

(DAY/INDEPENTENT SPA)

• Salina Handa, founder, SensAsia Spa


• Valerie Boyd, WTS International

10:15AM INTRODUCTION & WELCOME

10:20AM

How to Improve Revenue, Performance

and Profitability

• Mladenka Nastovski, Movenpick, Bur Dubai


• Stavroula Kardasi, Paramount Hotel


• Carolina Moquist, Waldorf Astoria


• Marko Andric, Rosewood Abu Dhabi

Keynote panel from Platinum Sponsors -

LPG

11:10AM KEY NOTE SPEAKER 1 : TBC

11:45AM BREAK

12:10PM

How to turn your space into a profitable

retail space

• Leila Sanii, Managing Director, 1847 & NBar


• Hayley Feiner, Regional Director, Spa
  Operations and Development, GOCO
  Hospitality (MENA)


• Rosalin LAU, Spa and Wellness Director
  at Six Senses Spa, Dubai

Design & innovation to improve the guest

experience

• Host: Kathryn Moore, Founder of Spa
  Connectors


• Mohammed Ibrahim, CEO, The Wellness, UAE


• Femke Speelman, CEO Phemke Retail

12:45PM LUNCH & NETWORKING

15:10PM LEADERSHIP KEYNOTE 2 : TANYA CHERNOVA

15:50PM Digital Marketing - Key Do's & Dont's for your

business

• Host: Brooke Vulinovich, CEO Villa Mgt


• Milli Midwood, Harpers Bazaar Arabia


• Mary Pratt, The Caviar Spoon


• r Sara Al Madani D , Director, Social Fish

How to build wellness experiences in a spa

environment

• Vyara Tosheva, Consultant


• Julanda Marais, Regional Spa Director
  Jumeirah Dubai


• Christelle Besnier, Senior Spa Director (UAE)
  at the Four Seasons Hotel

16:40PM What I wish I knew then

• Host: Mark Moloney


• Jose Silva, CEO Jumeirah


• Kent Richards, Six Senses


• Aldina Duarte Ramos, Accor

17:15PM CLOSE

19:30PM AWARDS DINNER

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