What are some examples of Emotion AI?
Emotion AI, also known as
affective computing or
artificial emotional
intelligence, is a field of AI
that focuses on developing
systems that can measure,
understand, simulate, and
react to human emotions. Here are some examples
of how Emotion AI is being used in various
industries:Marketing: Realeyes conducted a study on 130 car
ads collected from social media platforms to
understand what video features gain audience
attention. The study showed a correlation between
high emotional performance and social media
success.Customer service: A European bank partnered with
Behavioral Signals to maximize the effectiveness of
its call center agents. Behavior Signal’s technology
leverages emotion AI and natural language
processing to analyze the behavioral signals from
user voices, reactions, word choice, and
engagement.Education: Emotion AI is being used in education to
improve student engagement and learning
outcomes. For example, Emotuit uses emotion
recognition technology to analyze students’ facial
expressions and engagement levels during online
learning sessions.Healthcare: Emotion AI is also being used in
healthcare to improve patient outcomes. For
example, Twill (formerly Happify) uses emotion AI