The Washington Post - 22.02.2020

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saturday, february 22 , 2020. the washington post eZ sU A


them to contact government
hotlines instead of making their
pleas public.
The nationwide triage and the
anger among some patients has
become a politically sensitive is-
sue, said Yanzhong Huang, who
studies the Chinese health system
at the Council on foreign rela-
tions.
“When you frame the issue as
an existential threat and use war
slogans, it might lead to extraor-
dinary measures that have unin-
tended consequences,” Huang
said. But when ordinary Chinese
hear stories of people being de-
nied medical care, he added, “peo-
ple might say, ‘ This is ridiculous.’ ”
Suffering from advanced kid-
ney cancer, Yu Hongwei was one
of the patients discharged by Wu-
han Union Hospital’s tumor cen-
ter on Jan. 25 — just as he was
about to enter surgery — to make
way for coronavirus patients.
Doctors apologized and said it
wasn’t their decision, Yu’s sister
Hongyan recalled.
Back at home, Yu’s skin turned
yellow as his pancreas failed. He
vomited what little he ate and was
kept alive by a nutrient drip. After
a week of online petitioning and
volunteer networks lobbying for
Yu’s case, a smaller district hospi-
tal in Wuhan agreed to admit
Hongwei. A surgeon from Wuhan
Union rushed over to operate on
feb. 16.
A day later, a relieved Yu Hong-
yan told The Post that what saved
her brother was the kindness of
volunteers and doctors, and a
hospital that bent its rules, after
Wuhan’s broader health system
broke down.
“We never gave up,” she said.
“We had to beg for help online,
because there was no other way.”
g [email protected]

Wang yuan contributed to this report.

down with emotion.
The family has been watching
the baby doze round-the-clock.
They celebrate when she opens
her eyes.
“We are waiting and taking
care of her as best as we can,” Zhao
said. “We only know that she is
showing a strong survival in-
stinct.”
The circumstances have forced
many Chinese to turn to remote
consultations. Ping An Good Doc-
tor, a Shanghai-based company
owned by the Ping An insurance
giant, said that patients have used
its smartphone app to talk to
doctors 1.1 billion times since the
epidemic began, and that average
daily consultations are nine times
higher than usual.
Still, the calls do little to soothe
anxious patients.

‘We had to beg for help’
After being diagnosed feb. 15
with a five-inch tumor on her
liver, a 27-year-old woman with
the last name Liu said she was
told by a doctor to travel urgently
from the outskirts of Wuhan to
the city center to seek a surgeon. A
day later, her friends arranged a
ride with one of the few designat-
ed drivers still allowed on the
streets, and Liu arrived in down-
town Wuhan only to discover that
surgical departments were
closed.
In the days since, she has
phoned doctors about whether
the tumor is malignant, Liu said.
“That only lessens the psycho-
logical affliction a little, but it
does nothing about the underly-
ing physical condition,” Liu said
from her sister’s Wuhan apart-
ment while she waits for oncology
departments to open. “I still feel
helpless.”
A uthorities this week began
censoring patients seeking help
on social media and instructed

patients across China who have
been turned away from hospitals,
but there are countless more who
don’t know how to use the Inter-
net to ask for help.
Chen’s colleagues call those
seeking help, assess their condi-
tion and then connect the sickest
with the few nearby hospitals that
will still accept them. The pa-
tients often need dialysis or sur-
geries or urgent medication re-
fills, Chen said, but many are
refused because hospitals don’t
want to risk admitting patients or
conducting invasive procedures
that could leave them infected.
The group has gotten help for
more than 40 seriously ill pa-
tients, but five have died at home
while awaiting treatment, Chen
said.
“We talk to people who are
waiting two, three, four days
while their condition steadily de-
teriorates,” she said. At the end,
she said, “they just run out of
options.”
With the clock ticking, many
families with sick or dying say
they face an array of obstacles.
Week-old An An in southwest Hu-
bei was suffering a blood disorder
that needed an advanced hospi-
tal’s attention, her father and
grandmother said.
Large hospitals across Hubei
were subsumed by the virus and
had little capacity to handle spe-
cial pediatric cases, they said. Au-
thorities were offering to issue a
special travel permit for them to
leave the otherwise locked-down
province, but hospitals in neigh-
boring Hunan were wary of ac-
cepting patients from Hubei be-
cause they are seen as more likely
to carry the virus.
“Does she have a week to live? A
month? A day?” said An An’s
grandmother, Zhao Yulong, tak-
ing over the speakerphone after
her father, Wang Hongbin, broke

The government, meanwhile,
has repeatedly asked the public
for its sacrifice and forbearance.
Chinese leader Xi Jinping often
calls for a “people’s war” against
the virus, and state media refer to
the containment effort as “zh-
anyi,” a Chinese pun that is a
homophone with “military cam-
paign.”
“Since the onset of this epidem-
ic, the Chinese government, put-
ting people’s h ealth first, has done
its utmost to make sure every
patient receives timely treat-
ment,” foreign ministry spokes-
woman Hua Chunying told re-
porters this month. “A t the same
time, we have seen so many touch-
ing stories of people sacrificing
themselves for the greater good.”

An obstacle course
Chen Xuanyi, a graduate stu-
dent in Australia who is part of a
network of 30 volunteers trying to
lobby hospitals to accept people
seeking medical attention, said
she has compiled a list of 175 sick

across a country rejecting large
numbers of patients as a precau-
tionary measure is rare.
“I’ve never heard of this hap-
pening as a precaution,” s aid Eric
To ner, a senior scholar at the
Johns Hopkins Center for Health
Security who has advised U.S.
governments and hospitals on
preparedness for catastrophic
events.
officials at the World Health
organization have mostly praised
Chinese leaders for taking “deci-
sive” measures that few other gov-
ernments would have been able to
take.
In late January, authorities
locked down Hubei, effectively
shutting off 55 million people
from the outside world. Cities
have rolled out draconian mea-
sures such as suspending vehicle
traffic, limiting the number of
days residents can leave their
homes, and closing hospitals —
steps national health officials say
are proving effective in minimiz-
ing contagion.

moan, his condition worsening.
“A ll the lives not touched by the
coronavirus — are those lives not
worth saving?”
As the outbreak’s second-order
effects ripple across China, the
breakdown of the health system is
posing a logistical and ethical
challenge for the government.
Chinese social media has been
flooded by so many pleas under
the hashtag “#NonPneumonia -
PatientSeekingHelp” t hat author-
ities this week began censoring
posts. Although nationwide sta-
tistics are not available, families
and networks of volunteers who
monitor such cases say there are
patients dying at home because
they cannot access timely care.


sacrificing some
to save others


In phone conversations with
The Washington Post, six families
with sick relatives across China
described their frustration as the
country mobilizes a vast opera-
tion to combat an epidemic its
leaders consider their public
health and political priority.
Some individuals asked that their
names be withheld in full or in
part for privacy reasons.
one western Hubei family was
near collapse seeking aid for their
week-old baby, whose blood dis-
ease case was being rejected by
hospitals. A man from Inner mon-
golia rented an apartment in Bei-
jing and walked to a hospital
every day for weeks to check if
doctors would operate on his fa-
ther’s tumor. Another woman in
the capital who was on the verge
of kidney failure pleaded for help
with operators on several city
emergency hotlines, who said
there were no facilities that could
provide dialysis. She was admit-
ted to a hospital Tuesday only
after she aired her case online and
volunteers came to her aid.
“I’m not saying there should be
equal weight between epidemic
patients and everyone else, but
why not set aside a few more
hospitals for non-fever patients?”
said Nie Wenjie.
In an interview, Gordon Liu, a
Peking University professor who
serves on the Chinese National
Health Commission’s e xpert advi-
sory committee on the novel coro-
navirus, said infection contain-
ment policies have “lost balance.”
“To avoid 1 percent chance of
infection, are we choosing 99 per-
cent chance of so many people
suffering?” Liu said. “To create a
situation that exacts a greater
human cost than the virus itself —
that would be the greatest regret
of all.”
Hospitals, including in the
United States, have been known
to turn away people trying to visit
patients during influenza out-
breaks. Hospitals worldwide also
seal off wards when transmissible
diseases break out inside, such as
during the SArS (severe acute
respiratory syndrome) epidemic
in 2003. But public health experts
say the phenomenon of hospitals


virus from A


China’s


health


system


struggles


BY LENNY BERNSTEIN
AND SIMON DENYER

Twenty-eight U.S. residents
flown home from the Diamond
Princess cruise ship are infected
with coronavirus, and health offi-
cials expect to see more positive
cases among the evacuated pas-
sengers in coming days, the Cen-
ters for Disease Control and Pre-
vention said friday.
The passengers from the ship,
along with three infected people
previously returned from Wuhan,
China, bring the total number of
evacuees with the virus in the
United States to 31. An additional
13 people in the United States ei-
ther picked up the infection by
traveling to China or from close
contact with a family member
who h ad b een i n China.
The passengers are “considered
at high risk of infection and we do
expect to see additional cases,”
Nancy messonnier, director of the
CDC’s National Center for Immu-
nization and respiratory Diseas-
es, s aid in a media b riefing.
The sharp rise i n the number of
U.S. p atients came on a d ay o f grim
news about t he spread of covid-19,
the viral respiratory disease that
has afflicted more than 76,0 00
people and killed more than
2,300, mainly in China.


The number of cases in South
Korea surged to 346 , with more
than half linked to a secretive reli-
gious movement with a messianic
leader. Iran confirmed 18 cases,
including four deaths, centered in
Qom, a Shiite holy city south of
Te hran. In Beijing, two hospitals
were put under quarantine amid
fears of a coronavirus outbreak in
China’s capital, with one district
reporting an “infection density”
second only to Wuhan, t he e picen-
ter o f the epidemic.
The Japanese government quar-
antined 3,700 passengers and crew
members aboard the Diamond
Princess for nearly two weeks, a
decision that allowed the virus to
sweep through the ship, which one
Japanese expert has said was
plagued by poor infection control.
Now, 634 of those onboard have
tested positive — the second-
largest number in any place out-
side China.
Last weekend, the State Depart-
ment flew 329 U.S. residents home
from the ship on two chartered
flights. The Washington Post re-
ported Thursday that the evacua-
tion was delayed for hours by a
last-minute disagreement among
government officials. As the pas-
sengers arrived at the airport in
buses, test results came back indi-
cating 14 people waiting to evacu-

ate were infected with coronavirus.
CDC officials did not want to
put sick people on the plane with
uninfected passengers, but they
were overruled by the State De-
partment and another top govern-
ment health official.
At friday’s briefing, Ian Brown-
lee, principal d eputy assistant s ec-
retary in the State Department’s
Bureau of Consular Affairs, said
the tests for those 14 people were
conducted 48 to 72 hours before
they boarded the buses, i ndicating
they were i nfected o n the s hip.
It’s not clear where all the in-
fected Americans are being treat-
ed. E leven are receiving care at t he
University of Nebraska medical
Center. five are receiving care at
hospitals around Travis Air force
Base near Sacramento, where one
plane landed, and two are being
treated near Lackland Air force
Base near San Antonio, where the
other flight a rrived.
Dozens of other Americans
from the cruise ship who tested
positive were taken off the ship
before the evacuation and are still
in Japanese hospitals. They in-
clude Wayne and S usan Hidalgo of
Kansas City, Kan., who wondered
why the ship continued to allow
people to mingle freely onboard,
even after a passenger onboard
was d iagnosed with the virus. one

of the people Wayne H idalgo regu-
larly dined with had shared a bus
with the infected passenger.
“A s time went on, after a day or
so, I wondered, why are we eating
dinner with these people? Why is
everybody out dancing? Why are
they having these shows going
on?” t he 77-year-old said in a tele-
phone interview f rom his h ospital
bed in Tokyo.
Japan’s Health ministry said 88
Americans aboard the ship have
been diagnosed with covid-19.
most have been taken to hospitals
on l and.
The Hidalgos’ children want
them brought home, arguing that
it’s “not fair” t hey’ve been left in
Japan while o ther A mericans were
evacuated. Wayne Hidalgo said he
knows the couple can’t leave until
they are given the all-clear by Jap-
anese doctors. They e ach need t wo
consecutive negative tests.
Wayne H idalgo s aid he is suffer-
ing from mild pneumonia. Susan
Hidalgo h as no symptoms.
Wayne Hidalgo said he has be-
come “more and more confident”
with the medical care he is receiv-
ing as time goes by, and is “totally
impressed” with his hospital, his
doctor — who speaks fluent Eng-
lish — and nurses who are “won-
derful a nd f unny.”
“Susan, m y wife, and I h ave both

accepted the fact that we’ve got to
stay m entally healthy, and exercise
some, and stay h ere,” he said.
An official from the U.S. E mbas-
sy has visited, bringing them
clothes and local currency, while
Princess Cruises, the cruise line
that operates the ship, h as been in
contact every day.
on feb. 1, a Diamond Princess
passenger from Hong Kong, who
had left the ship Jan. 25, was diag-
nosed with the virus. Princess
Cruises said it learned about this
on social media the next day and
reached out t o Hong Kong a uthor-
ities. on feb. 3, the captain told
passengers the ship would wait in
Yokohama while Japanese Health
ministry officials assessed the sit-
uation. But passengers still min-
gled, including at a buffet dinner
on feb. 4. It was only later they
were told t o stay i n their cabins.
John Haering, 63, from To oele,
Utah, said he came down with a
fever that reached 103.6 degrees
on feb. 10, but was not seen by a
doctor until 5 p.m. the following
day. f or 2^1 / 2 days, his wife, m elanie,
put wet cloths on his forehead to
keep him cool, replacing them ev-
ery 20 m inutes.
He wasn’t evacuated from the
ship to a To kyo hospital until
feb. 13. His fever had subsided by
then. He h as been in isolation ever

since, with very little human con-
tact. He takes his own tempera-
ture, and meals are passed
through a stainless-steel cabinet
with doors on two sides. once a
day, a nurse in full protective gear
comes in to clean his r oom.
He s aid h e has received j ust one
phone call from the U.S. Embassy
and no contact with Carnival
Corp., the British-American com-
pany based in Doral, fla., that
owns Princess C ruises.
“I have, as my doctor described
it, bad pneumonia. I’m fighting
each day to stay positive and
healthy,” he said. “I don’t need the
uncertainty o f what will happen to
me weighing o n my t houghts.”
In a statement, the U.S. State
Department said “ the welfare and
safety of U.S. citizens abroad” i s
one of its highest priorities, in-
cluding providing “all a ppropriate
consular assistance” to U.S. citi-
zens remaining in Japan, and vis-
iting those who have been hospi-
talized from the Diamond Prin-
cess.
[email protected]
[email protected]

denyer reported from yokohama.
Lena sun in Washington, amanda
coletta in toronto, anna fifield in
Beijing and min Joo Kim in seoul
contributed to this report.

Infections increase among cruise ship passengers evacuated t o U.S.


associated press
Medical workers at a hospital in Wuhan transport the body of a person who died Feb. 16 after being infected with the coronavirus. Because Hubei province’s health system has
been overburdened by the outbreak, many patients suffering from other health problems have had difficulty finding hospitals willing or able to treat them.

agence france-presse/getty images
Doctors wearing protective suits treat a patient with coronavirus at
Wuhan red Cross Hospital in Hubei province on Feb. 16.
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