its Android app so it could run better on
the 85% of phones in the world that aren’t
the iPhone, and simplified its tools for ad
buying, helping it boost revenue year over
year by 65% and add 31 million daily us-
ers to the platform in 2019. As investors
caught on, Snap’s stock price rose almost
250% last year. Although the company is
still losing money, Snapchat is poised for
international growth. “I’m now rooting
for Snap,” Galloway wrote in January after
admitting he’d been wrong. “Snap is on the
verge of writing its own ‘Cinderella story,’ ”
wrote MoffettNathanson analyst Michael
Nathanson last summer.
Snap is now ushering in the next wave of
computing. While tech giants hope to make
augmented reality mainstream within a
decade, Snap has already made the software
commonplace. On average, more than 75%
of Snapchat’s 218 million daily users play
with its AR “lenses” every day. That’s more
than 163 million people putting silly digital
effects like biker beards and puppy ears on
their faces. Last year, the company expanded
its AR purview even further, turning its at-
tention to augmenting the world around
users rather than just their faces, with lenses
that can transform buildings into giant piz-
zas and products into shoppable pages.
Snap has also constructed a formidable
premium content business on its Discover
platform, which functions like a mini,
mobile-optimized Netflix, with five-minute-
long shows that users can subscribe to and
binge on. There are now more than 450
channels of content worldwide, and in the
fourth quarter of 2019, more than 50 shows
had a monthly audience of over 10 million
people. The first season of one of its teen-
oriented scripted shows, Endless Summer,
produced by the company behind The Real
World and Keeping Up With the Kardashians,
racked up 28 million viewers.
“I don’t have to feel trapped by the way
everyone else [operates],” says Spiegel. He
could build Snap to function in the way
that worked best for what he wanted to ac-
complish. “We can try new things.”
Spiegel, I realize, isn’t sick. He’s Santa
Monica sick. He’s drink-the-right-concoction-of-
cold-pressed-juices sick. He’s pre-thirties sick.
So, you know, invincible.
Original Series
MOST INNOVATIVE COMPANIES 2020
Snapchat has long separated “social” from “media,” but now it’s
integrating the two—and things are about to get wild.
SNAP TAKES TV
38 FASTCOMPANY.COM ILLUSTRATION BY GINKO YANG
First Move
Eighteen
shows have
debuted
since fall
2018—a mix
of fiction and
reality—all
targeting
Snap’s ad-
desirable
13-to-
24-year-old
audience.
First Move
Snapchat
introduced
Our Story
in 2014 to
collate videos
people share
from events
such as music
festivals. It’s
grown to
include shows
such as
10-Second
Talents.
Bitmoji
Crowdsourced Series
First Move
In 2014,
Snap bought
the company
behind
Bitmoji, which
allows users
to make a
cartoon
representa-
tion of
themselves
to aid their
communica-
tions.
Breakout
Hit
The Dead
Girls Detec-
tive Agency
(1), about a
group of
ghosts solv-
ing murder
mysteries, is
on its fourth
season.
Breakout
Hit
Best of
College (2)
offers a
revealing
peek at
campus life, a
compilation
of the geo-
fenced ver-
sions that
Snap offers
students at
specific
campuses.
Breakout
Hit
Bitmoji Stories
combines a
user’s avatars
with those
of Snapchat
friends to
produce silly
comic-strip-
style jokes.
What’s Next
New series
are in the
works that
will invite
viewers
to play
along with
the activity
in the show
in order
to keep
watching.
What’s Next
Snap is
opening
international
offices in key
markets such
as India to
get closer to
local audi-
ences and
tailor shows
to them.
What’s Next
Bitmoji TV (3)
takes Stories
one step
further, add-
ing full ani-
mation and
integrating
a user and
her friends
into the
action.
MARCH/APRIL 2020
1
2
3