09
FOR
GAMIFYING
GAMING
Roblox
Every month, over 100 million global active
users spend more than 1 billion hours on
Roblox, an online gaming platform where
users can play games such as Jailbreak
and MeepCity, and develop their own. For
cofounder and CEO David Baszucki,
it’s all about “allowing the content to take
center stage.” This past year, the company
introduced tools for its 2 million–plus devel-
opers, such as a translation feature that lets
them publish game titles in multiple
languages and an upgrade that allows up
to 800 people per server to play simultane-
ously. Creators, who earned some $100
million in revenue in 2019 (up from $70 mil-
lion the year before), make money selling
virtual goods and other in-game upgrades.
“We’re the toolmakers,” Baszucki says. “Our
developers are the real creative geniuses.”
MOST INNOVATIVE COMPANIES 2020
48 FASTCOMPANY.COM ILLUSTRATION BY MARCIAL RODRIGO PAULETE
10
It took drone delivery pioneer Zipline,
which specializes in sending medical sup-
plies autonomously over long distances,
nearly three years to create its first coun-
trywide network. Launched in Rwanda in 2016, the San
Francisco–based company now transports roughly 75%
of the country’s blood supply outside its capital city, Ki-
gali. In May 2019, Zipline moved into Ghana—and in less
than a year reached 2,000 hospitals, covering 12 million
people. “We knew how to work with [the country’s] civil
aviation regulator, integrate with the public health-
care supply chain, set up distribution centers, and run
maintenance [on the drones],” says cofounder and CEO
Keller Rinaudo. Zipline also develops its own hardware,
avionics, and flight-control algorithms, which allows it to
iterate on its technology. (It debuted a new drone model
at the end of 2019.) The company is now applying its
knowledge around the globe: It’s launching in the Phil-
ippines later this year, and has recently been tapped by
Novant Health to bring medical supplies to rural areas in
North Carolina. Here’s how the Ghana network operates:
- Distribution
Center
Each of Zipline’s
three distribution
centers in Ghana
employs roughly 24
people, operates a
fleet of 30 drones,
and carries some 150
different medical
supplies, including
blood products and
vaccines. (A fourth
center is under con-
struction.) After a
hospital places an
order via SMS or
WhatsApp, fulfill-
ment center workers
pack supplies (each
drone can carry up
to 1.8 kilograms, or
two orders, of blood)
and hand them
over to flight opera-
tors who prepare the
vehicle, adding the
supply box, wings,
and rechargeable
battery to the basic
carbon-fiber frame.
FOR DELIVERING THE MOST
IMPORTANT GOODS—FAST
4
1
Bra
tisl
av^
Mi
len
kov
ic^ (
Rob
lox
)