The Communication Book by Mikael Krogerus

(Martin Jones) #1

Careful: of course, we sometimes have to deliver crystal-clear or even
harsh feedback. But the point is, people learn better if they are offered
constructive feedback. We know this from brainstorming sessions where
the flow and fun increase the more positive the exchange. Collaboration, it
seems, dies when the response is negative and ideas are killed before they
are explored.


Whenever you are about to give feedback, ask yourself: ‘How can I make
this idea better?’ rather than ‘Why is this idea bad?’

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