Returning Residents Guide - A Complete Safety & Security Guide to Coming Home to Jamaica

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A. Who to call / how to report

Situation Contact Channel

Crime in progress / fire / medical emergency Police 119 • Fire/Ambulance 110 Call

Non-emergency police matters Your local station / CSSB officer Call/visit

Support after incidents Victim Support Unit (parish) Call/visit

B. Programmes & tools

Tool / Programme Purpose Action

Neighbourhood / Beach /

Farm Watch Community policing partnership^

Join via station or citizens’

association.

JamaicaEye State CCTV network (awareness/registration) Learn camera coverage; consider registering your cameras.

C. Home & personal routine (tick what you’ll do)

• Exterior lighting; trim hedges; visible house number.


• Change locks on move-in; window stays; safe for passports/jewellery.


• Cash-free habits; bank transfers only; keep receipts.


• Discreet deliveries; use covered vehicle for bulky items.


• Share live location with one trusted contact on late trips.


• Arrival/Departure drill: scan street → gate control → lights on.

Digital Life & E-Government – TRN, Tax Portal, PICA, Online Bill-Pay &

Portals

Principle: five accounts eliminate most queues.

A. Top-5 accounts to create

Account Why Where My

status

TAJ e-Services

TRN, tax payments, property tax,

certificates

Tax Administration

portal

☐

Created

MyJPS Electricity bills, meter reads, outage reports JPS portal/app ☐

NWC Online Water bills, leak reports NWC portal/app ☐

MyFLOW / MyDigicel

Mobile/Internet plans, top-ups, service

tickets Provider portals/apps^ ☐^

PICA

online/appointments

Passport, citizenship, immigration PICA site ☐