Returning Residents Guide - A Complete Safety & Security Guide to Coming Home to Jamaica

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Service / Tool Number / Platform What it’s for

My local

contact

Police (JCF) 119 Emergencies & crime reporting

Fire & Ambulance 110 Fires, rescues, medical emergencies

Victim Support Parish office Post-incident support

Community Watches Local station Prevention & partnership

Government & Border Agencies (fast path)

Agency Role My next action Notes

Jamaica Customs –

Returning Residents Unit

Eligibility, interview, clearance

(Kingston & Montego Bay) Book interview; prep docs^

PICA Passports, citizenship, immigration Verify status/renewals

Trade Board Import licences (vehicles/tools)

Check licence needs

before shipping

TAJ TRN & tax e-services Get TRN; set up online account

MOHW Public health & clinics Note nearest

clinic/hospital

Banking & Payments – What to Set Up

Set-up item Details / My choice

Open accounts (JMD + USD)

Enable online banking & bill-pay

Meet diaspora/returnee desk

Choose FX transfer routes^10 (bank + remittance)

Turn on card controls & SMS alerts

Set emergency remittance route

Health & Wellbeing – First Steps

Action Notes

Identify nearest hospital & route

Register with a GP

Confirm health insurance

Check NHF eligibility^11 (chronic illnesses)

(^10) The approved channels banks use to move foreign currency between local and international accounts, ensuring safe and
legal foreign-exchange transfers.
(^11) The requirements a person must meet to receive National Health Fund benefits, which support Jamaicans with subsidised
medication and approved medical treatments.