Business_Spotlight_No3_202..

Illustrationen: Rogotanie/iStock.com

LANGUAGE TEST

5. Short, but friendly (7 points)

Use one word from each of the lists below to

create two-word expressions you can use to

complete the short dialogue extracts.

don’t | help | I | no | please | sounds | take

care | insist | perfect | start | way | worry | yourself

Nicola: I’m so sorry I’m late. The traffic was

terrible.

Sue: (A). We’ve been

enjoying the view of the castle.

Sue: The starters are all vegetarian and to

share. Please, (B)!

Jake: Thank you. They do look amazing.

Sue: You should try the fish. It’s local, so it’s

always fresh.

Jake: (C). I think I will.

Jake: Have they forgotten that you ordered

the steak?

Sue: I’m sure they haven’t. Don’t wait, yours

will get cold. (D)!

Jake: Let’s split the bill. You’ve done so much

for us already.

Sue: (E)! This is our treat!

Please, (F).

Sue: Have a safe trip. (G)!

Jake: Thank you. You’ll hear from me next

week.

6. A good visit (8 points)

Jake tells his colleagues about the trip. Choose the

correct adjective to complete each of his positive

statements.

A. Their distillery is very primary/sophisticated.

B. GinGinny is renewed/renowned for their gin

and food.

C. The staff seem genuinely accommodated/

accommodating.

D. Their offices and venue are also very tasteful/

tasty.

E. It was a memorable/memorial afternoon and

evening.

F. I felt really comfortable/cosy with their team.

G. The flowers they sent to the hotel were a nice/

simply gesture.

H. All in all, I felt like a valued/value client.

3/2020 Business Spotlight 35

TIP!

Try to genuinely engage with

your guests. You can do this

only by employing active

listening skills. Small talk

may seem trivial, but if you

show a real interest in your

business visitors, you will learn

something about them that may

help you create a long-term

business partnership.

➻

Learn about your

client: get to know

their business

Summarize the trip:

make it positive!