Real Communication An Introduction

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chapter 2 Perceiving the Self and Others 35

Perception: Making Sense of Your World 36

Schemas: Organizing Perceptions 37

Attributions: Interpreting Your Perceptions 39

Improving Your Perceptions 40

Perception in a Diverse World 41

The Cultural Context 41

Communication Across Cultures: Perceptions of Hair Color: A Gray Area 42

Perceptual Barriers 43

Cognitions About Ourselves 45

What About You? Need for Cognition Scale 46

Self-Concept: Who You Think You Are 47

Self-Esteem: How You Feel About Yourself 48

Evaluating Communication Ethics: Ethics and the Self-Concept 49

Self-Efficacy: Assessing Your Own Abilities 49

Assessing Our Perceptions of Self 51

Real Communicator: Lisa M. Turay, CSJ 52

Behavior: Managing Our Identities 54

Self-Presentation 55

Self-Disclosure 57

Technology: Managing the Self and Perceptions 58

Wired for Communication: Avatars: Virtual Personas and Perception 59

REAL REFERENCE: A Study Tool 63

For videos and LearningCurve quizzing within LaunchPad, go to bedfordstmartins.com/realcomm

chapter 3 Verbal Communication 65

The Nature of Language 66

Language Is Symbolic 66

Thought Informs Language 66

Language Is Ruled by Grammar 67

Language Is Bound by Context 68

The Functions of Language 68

Using Language as a Means of Control 69

Using Language to Share Information 69

Using Language to Express Feelings 70

Using Language to Express Creativity 71

Using Language as Ritual 71

Language and Meaning 71

Words Have Multiple Meanings 72

Contents

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