xxxii
Logos 479
Communication Across Cultures: Persuading Across Borders 480
Pathos 481
Logical Fallacies 481
Real Communicator: Bryan Au 484
Organizing Patterns in Persuasive Speaking 485
Problem–Solution Pattern 485
Refutational Organizational Pattern 486
Comparative Advantage Pattern 487
Monroe’s Motivated Sequence 487
REAL REFERENCE: A Study Tool 497
For videos and LearningCurve quizzing within LaunchPad, go to bedfordstmartins.com/realcomm
appendix A Competent Interviewing 499
The Nature of Interviews 500
Types of Interviews 501
Information-Gathering Interviews 501
Persuasive Interviews 502
Appraisal Interviews 503
Exit Interviews 503
Selection Interviews 504
The Format of an Interview 504
The Opening 504
Evaluating Communication Ethics: Surveys: Interviewing at Large 505
The Questions 505
Real Communicator: Cynthia Guadalupe Inda 508
The Conclusion 510
Understanding Roles and Responsibilities in Interviews 510
Responsibilities of the Interviewer 511
Responsibilities of the Interviewee 512
Shared Responsibilities 513
Communication Across Cultures: Cultural Competence in Social Work 514
The Job Interview 515
Getting the Interview 515
Wired for Communication: Pre-Presenting Yourself: Your Online Persona 517
During the Interview 522
Contents
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