Real Communication An Introduction

526 Appendix A   Competent Interviewing

ask thoughtful questions about the position and related career paths within the

organization, as well as about the organization itself (Johnson, 2010). These

questions should indicate that the applicant has done solid homework (your pre-

interview research and preparation can shine here) and is able and willing to do a

good job for the company.

If you don’t have any questions of your own, it often implies disinterest. But

avoid focusing on questions about your own compensation and benefits, such

as “How much vacation will I get?”—at least not at the first interview. Instead,

try to pose thoughtful questions that show your interest while enhancing your

understanding of the position and the potential for your future, such as “I no-

ticed in your annual report that you are developing a new training program. If I

were hired, would I be in it?” A “final” question that can be very helpful (since it

gives you a chance to deal with any hesitations the hiring manager might have)

is: “Do you have any questions about my qualifications and abilities to do the

job?” And when the interview is wrapping up, be sure to ask what to expect next,

such as “What is your time frame for filling this position?”

Following Up After the Interview

You should continue to demonstrate good manners once the interview is over.

Thank the interviewer, as well as anyone else you have met within the organiza-

tion, as you leave. Follow up immediately with a written or e-mailed (or both!)

note of appreciation. Thank the interviewer not only for the interview but also

for the chance to expand your knowledge of the organization and the industry.

Put in writing how excited you are about the chance to work with such a dy-

namic organization. Send along any support materials that you discussed during

the interview (perhaps a writing sample). Since few interviewees remember to

send additional materials and a note of thanks, you will certainly stand out.

Tactic Sample lllegal Question Sample Answer

Answer directly

but briefly.

“Do you attend church

regularly?”

“Yes, I do.”

Pose a tactful

inquiry.

“What does your husband

do?”

“Why do you ask?” (in a

nondefensive tone of voice)

Tactfully refuse

to answer the

question.

“Do you have children?” “My family plans will not interfere

with my ability to perform in this

position.”

Neutralize. “What happens if your part-

ner needs to relocate?”

“My partner and I would discuss

locational moves that either of us

might have to consider in the future.”

Take advan-

tage of the

question.

“Where were you born?” “I am quite proud that my back-

ground is Egyptian because it has

helped me deal effectively with

people of various ethnic back-

grounds.”

TABLE A.6

TACTICS FOR

RESPONDING TO

ILLEGAL QUESTIONS

Source: Adapted from Stewart & Cash (2011).

Have you ever gone through

an interview process to

secure a job or admission

to college? How prepared

did you feel for your first

interview? If you could do it

again, what would you do

differently?

AND YOU?

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