Chapter 8: Last-Minute Upgrades
Chapter 8: Last-Minute Upgrades
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“ No, ” you answer, “ Once I had the administrative framework figured out, adding new screens wasn ’ t
hard at all. ”“ Good, because I need to ask you for a few more things, ” she says, and you both laugh. Isn ’ t this how it
always goes with clients? Of course!“ I need to be able to manage a handful of pages, ” Claudia says. “ I don ’ t need a full - fledged content
management system, but I want to make changes to just a few pages without having to call you in all the
time. ”“ I assume you ’ re talking about the About Us, Privacy Policy, and Contact pages? ”“ Yes, that ’ s right. Just those three or four pages would do it. ”“ Not a problem. I ’ ve already been kicking around a few ideas for how something like that would work. ”“ Excellent. The other thing I need is a bit more complicated, ” Claudia admits. “ I need a way to
communicate with my customers over e - mail. ”“ Can you get more specific? ”“ Of course, ” she says, pulling out some notes. “ As you can see, I ’ ve given this some thought. I ’ d like it if
visitors to my web site could subscribe to a newsletter. I ’ d like to have their e - mail addresses stored
somewhere on the site. Then I ’ d like to be able to put together e - mail messages that go out to those
folks. ”“ Sounds simple enough, ” you say. “ Do you want to be able to store the messages and maybe reuse them
in the future? ”“ No, that ’ s not necessary, as we can just blind - copy ourselves for now, ” she nods. “ But it would be great
to send out HTML e - mails to my subscribers. ”“ Do you need anything else, like being able to manage Unsubscribe requests? ”“ It would be better for me if the customer could manage their own Unsubscribe requests, but yes, that is
very necessary. ”You look down at your notes and then smile. “ Sounds like I ’ ve got some work cut out for me. How
about if we visit again tomorrow to look at what I ’ ve come up with? ”“ Sure thing, ” she says. “ It feels like we ’ re almost done ... this is very exciting! ”With the client meeting now complete, it ’ s time to review your notes and get to work on the upgrades.