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Edited by
James E. EllisBloombergBusinessweek March 23, 2020Analisa Packham, an economist who studies health
and education, would seem ideally suited for
teaching in the age of Covid-19. Yet last weekend
the 30-year-old assistant professor at Vanderbilt
University in Nashville realized she had a lot to
learn—about technology.
Packham taught herself two popular softwareprograms for videoconferencing, Zoom and Kaltura.
She plans to hold office hours via Skype and pro-
duce TikTok videos to explain the importance of
food stamps in the current economic crisis. She’s
already recorded a video lecture for her 41 students,
but is far from satisfied with it. “If I was a student, I
would not want to watch this,” she says.
America has 1.5 million faculty members, and,
like Packham, 70% have never taught a virtual
course before, according to education technol-
ogy researcher Bay View Analytics. To promote
social distancing during the pandemic, universi-
ties are sending students home en masse to learn