MAY 2020 PCWorld 13consumers to be cautious of social media
posts that may include fraudulent numbers,”
T-Mobile added (go.pcworld.com/tm60).
The company has also posted resources
(go.pcworld.com/tmrs) to help protect
customers from scammers.
VERIZON
Verizon will waive late fees and keep
residential and small business customers
connected if negatively impacted by
the global crisis, the company said on
March 13. Verizon now says (go.pcworld.
com/vrsp) on a new, consolidated COVID-
response page that its waiver plan will run
until May 13.
Verizon is also upgrading the data plan
on its Verizon Innovative Learning program
for Title 1 middle schools from 10GB
per month to 30GB per month for the
next two months, effective March 16.
There are no data caps on Verizon home
internet subscribers, a company
representative said.
On March 23, Verizon updated (go.
pcworld.com/vrpl) its coronavirus relief
plans, noting that it will waive overage
charges, upgrade fees and activation fees.
Verizon has also pledged to not terminate
service and waive late fees. Verizon is also
adding 15GB of 4G LTE data to consumer
and small business plans for free, and adding
some free overseas calls to some countries
(go.pcworld.com/ovsc). Verizon will waive
the next two months of billing cycles on its
Lifeline plan. On April 3, Verizon launched a
new broadband discount program;
customers may select any Verizon Fios speed
in its Mix & Match plans
and receive a $
discount per month.WINDSTREAM
(KINETIC)
Windstream has not
announced (go.
pcworld.com/wstr)
any relief for customers
affected by the
coronavirus. The
service does not
implement data caps,
Verizon says there are no data caps for its home internet subscribers. however.