326 SURVIVAL GUIDE
Banking and Currency
As befits their status at the heart of the European Union,
both geographically and administratively, Belgium and
Luxembourg have trustworthy and efficient banking sys-
tems, dedicated to businesses as well as individuals. The
currency used by both countries, as well as by most of
the older member-states of the European Union, is the
euro. Cash is easily available through Automated Teller
Machines (ATMs) and banks, and most of the essential
transactions can be conducted through major credit cards.
FOREIGN EXCHANGE
BUREAUS
Visitors who are unable to
change money at a bank or
use a cashpoint machine to
obtain euros, may be forced
to rely on foreign exchange
bureaus (bureaux de change
in French; wisselkantoren in
Dutch). These can be found
in all cities and travel hubs
that regularly receive foreign
visitors. They have much
BANKS
Banking hours in Belgium
and Luxembourg are gener-
ally 9am to 4pm from Monday
to Friday. In Belgium, some
banks might close for lunch
between noon and 2pm. A
few branches operate until
4:30pm or 5pm on Fridays,
and may open on Saturday
mornings. Most banks are
happy to serve non-clients,
and often offer very competi-
tive exchange rates. They are
also able to cash travellers’
cheques and exchange for-
eign currency. To do this, the
signatory’s passport or some
other form of photographic
identification will be required.
All transactions, especially
ATM SERVICES
Most bank branches have
24-hour cashpoint facilities.
Visitors will find that there is
often a machine in the lobby
used by members of the bank,
while a second ATM on the
wall outside is available to
everyone. ATMs accept a wide
range of cards, including those
belonging to Maestro and
Cirrus. It is advisable to check
with the home bank or card-
provider whether a card is
acceptable abroad. Usually,
there is no transaction fee at
the ATM itself, but the bank
or card-provider at home may
have set the exchange rate
and will charge a fee.
Debit and credit cards, accepted at
major stores and most hotels
CREDIT AND
CHARGE CARDS
American Express
Tel (02) 6762121.
http://www.americanexpress.be
Diners Club
Tel (02) 6265024.
http://www.dinersclub.be
MasterCard
Tel 0800 15096.
http://www.mastercard.com/be
Visa
Tel 0800 18397
(in Belgium: (070) 344 344).
http://www.visaeurope.com
DIRECTORY
ATMs, available in most towns and
cities across the two countries
Foreign exchange bureau at the Brussels Midi railway station
CREDIT AND
CHARGE CARDS
MasterCard and Visa cards
are widely accepted across
the region; more reluctance
may be shown towards Diners
Club and American Express.
Most hotels accept credit
cards to secure reservations,
and likewise for payment at
the end of a stay. Small hotels
and bed-and-breakfast accom-
modation may take only cash.
The mode of payment needs
to be established before the
stay. Again, restaurants are
usually happy to take payment
by credit card, but it is best to
check before ordering if this
is not clear, and there is insuf-
ficient cash to cover a meal.
money transfers, are liable to
banking fees, and it is best
to check the rates in advance. longer opening hours than
banks, but will often charge
a commission of 3–4 per
cent, on top of which they
may not have as competitive
exchange rates. It is worth
comparing prices between
different bureaus to ensure
a good deal.