Marketing Communications

(Ron) #1
CASE 15 541

used solely positive messages, calling upon Europeans
to help end mother-to-child transmission of HIV – and to
express to their governments that they have public support
to continue and increase their funding to the Global Fund. The
continued ambassadorship and ‘voice’ of the Global Fund’s
Ambassador, Carla Bruni-Sarkozy, was central to the Born
HIV Free campaign. The campaign draws on extraordinary
assets from partners – corporate and individuals – and the
communications plan aims to maximise their visibility for the
purpose of recognition of their contribution and to ensure
the success of the campaign.
The campaign rested on three pillars: (1) online visibility;
(2) social media outreach; and (3) offline events. It was
organised in four phases. To leverage the content and spread
the word, discussions and word of mouth are vital. The
campaign activated and nurtured relationships with a num-
ber of multipliers including:
z 100 top digital influencers (including bloggers) from a
number of European countries. Material was developed
for them to spread the word in three languages (Spanish,
English, French).
z 200 high-profile personalities from all walks of life, includ-
ing celebrities, politicians, the media. The ‘messengers’
were requested to promote the campaign in their sphere of
influence. They were provided with marketing material
and specific requests for them to be able to act on behalf
of the campaign.
z A dozen partners of the Global Fund were activated to
spread the word among their constituencies and employ-
ees. These groups include health-based communities,
NGOs, implementing partners, Product (RED), One, etc.
z Social networking and community management. The
campaign established communities in international and
national social platforms and had dedicated staff to
ensure a two-way conversation with the communities.

Phase 1: Start online (2–4 weeks prior to launch)

Community growth – bottom-up grassroots endorsement
Trigger interest without revealing too many elements

Social media platforms and website
z Opening and launch of campaign through social media
platforms (Facebook, Causes, Twitter, LinkedIn, and national
site key markets when possible; YouTube should open only
at launch day). Basic information about the campaign is
provided, along with teasers, a trailer of one film, etc.
z Holding page on campaign website to go live. Minimum
and basic information is exposed, including launch date
and e-mail subscribe function. Mirror content exposed on
social media platforms and encourage Facebook sign up.

Partner activation
z Roadshow of spokespeople of the campaign to capitals
of target countries to create excitement and seed stories
among selected media and selected bloggers.
z Partners and their employees are invited to join the
social media groups (NGOs, media and offline partners,
the Global Fund, etc.).
z Spread kit is sent to trusted partners (embargoed) in
advance, for planning purposes. The owner of each
relationship sent material to their own contacts.
z Spread kit for influencers, bloggers and further related
partners sent one week prior to launch.
z T-shirts sent to 200 ‘messengers’ to wear and trigger
interest from media.

Media (offl ine/online)
z Madame Figaro magazine hits news stands on 26 March.
Mentions the name of the campaign and its purpose
without revealing further details.
z Spread kit is sent to media contacts, embedding the
campaign into its context without going into details of
activities but referring to the countdown so as to enable
feature coverage.
z Spread kits for a wider group of mainstream media and
bloggers with a minimal amount of information about
the campaign sent a couple of days before the campaign
launch.
z A small number of interviews with selected print and
TV media, featuring Mme Bruni-Sarkozy, are recorded.
Embargoed interviews to appear on launch day.

Phase 2: Launch (one day)

Big European launch – press and bloggers outreach with all
partners

The Global Fund launched the Born HIV Free campaign on
19 May 2010 in Paris. The launch event created pan-European
visibility and was the main vehicle to acknowledge the
contributions of the main partners. Partnerships, substan-
tial donations and pro bono support by Google, YouTube and
international health organisations (WHO, UNAIDS) were
highlighted.

Digital
z Launch of banner campaign in ten countries (TV, Internet,
print).
z Launch of campaign website.
z Launch of YouTube channel with first video featured on
the YouTube Homepage. YouTube functionalities activated.

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