The Wall.St Journal 21Feb2020

(Grace) #1

A16| Friday, February 21, 2020 THE WALL STREET JOURNAL.


Dear Hilton Family and Friends,


Hilton has just been named the No. 1 Best Company to Work For in the United States
for the second year in a row. We are honored and humbled by this rare accomplishment,
because it lets us know that we are doing the right thing for our 430,000 Team Members
who are on the front lines of our mission to make travel better for each and every guest.

We know that people travel for reasons big and small. At Hilton, we believe every trip
has a purpose and represents an opportunity. Travel can enrich our lives, comfort us in
challenging times, provide us with memorable experiences and connect us to each other
in meaningful ways.

We put our Team Members first for this reason. We know that if we take good care of
our team, they will take good care of you. So we make a promise to them—to treat them
like family and create an inclusive workplace that allows them to thrive. In turn, they can
make a promise to you—to make you feel at home with our hospitality so that you can
realize the full potential of your trip.

We were founded over a century ago by a visionary man with a noble premise that travel
can make the world a better place. Today, I want to thank our Team Members around the
world who wake up every day and prove Conrad Hilton right. And to you, our guests and
our friends, we look forward to sharing in your travel moments for years to come.

Chris Nassetta
President & CEO, Hilton

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