Thanks: To Judy Brownrigg at AIMR who got the ball rolling. To
Mina Samuels at Wiley, who picked it up and ran with it. To Pamela
van Giessen, who gracefully accepted the hand-off from Mina. To
Jill Kneerim at Palmer & Dodge who kept the ball moving.
Thanks also to Dean LeBaron for his encouragement. And to
various friends and colleagues at Interaction Associates, who pro-
vided stories and support throughout the process.
J.W.
acknowledgments
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