CHAPTER 13
Building a Referral Base
We tend to live up to our expectations.
—Earl Nightingale
FSBO Fact
The biggest problem areas for FSBOs are in getting
the right price, preparing a home for sale, and under-
standing and completing paperwork.
Source: National Association of Realtors®,
Profile of Home Buyers & Sellers,2006.
According to the NAR’s 2006 Profile of Home Buyers
& Sellers,40 percent of sellers choose an agent who was
recommended to them by a friend, neighbor, or family
member. It also costs eight times more to gain a new client
than to retain an old one. As you can see, transitioning
from prospecting FSBOs to working solely through refer-
rals has great benefits. The ultimate goal in the real estate