The New York Times. April 04, 2020

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THE NEW YORK TIMES, SATURDAY, APRIL 4, 2020 N B5

VIRUS FALLOUT

the same devastation as busi-
nesses in areas like travel or re-
tailing.
Instead, tech services are in-
creasingly in demand as millions
of people work and socialize from
home to avoid being infected by
the coronavirus. Amazon orders
have soared so much that the com-
pany has put a priority on ship-
ping essential items like soap,
food and toilet paper. Google has
provided temporary free access to
some of its remote work tools. And
Facebook’s traffic has surged.
“Amazon, Google and Facebook
are very well positioned,” said
John Blackledge, a tech analyst at
Cowen, adding that the companies
have substantial cash reserves to


weather an economic downturn.
Tech lobbyists have nonethe-
less seized the moment. In the
weeks before the virus swept the
United States, groups represent-
ing Google, Facebook and Twitter
already wanted the California at-
torney general, Xavier Becerra, to
wait to enforce the state’s new pri-
vacy rules until 2021.
The law, known as the Califor-
nia Consumer Privacy Act, re-
quires businesses to give people a
copy of the data that has been col-
lected about them, as well as the
ability to delete it. Companies
have complained that the rules
would place too many obligations
on businesses. The law went into
effect this year, but California will
not start enforcing it until July.
“We thought even before this
that there should be a delay,” said
Dan Jaffe, the group executive
vice president of the Association
of National Advertisers, because
of the slow speed with which the
rules were being enacted. Now the
pandemic has added urgency to
the groups’ request, he said.
In a letter on March 17 ad-
dressed to Mr. Becerra, more than
30 groups, including lobbying
blocs for non-internet businesses,
said many “companies have insti-
tuted mandatory work-from-
home measures to limit communi-
ty spread of the virus, meaning
that the individuals who are re-
sponsible for creating processes
to comply” with the law weren’t in
the office to work on the issue.
They asked him to wait to enforce
the rules until 2021.
“If you’re on a ventilator, you’re
not going to be doing a lot to be re-
sponding to a regulatory de-
mand,” Mr. Jaffe said. “I’m not try-


ing to pretend that that’s yet the
situation, but those are real-world
things that could happen.”
An adviser to Mr. Becerra,
speaking on the condition of ano-
nymity, said his office was still
committed to enforcing the rules
starting this summer. (This week,
Gavin Newsom, the governor of
California, delayed some regula-
tory processes in light of the vi-
rus.)
Facebook, Google and Twitter,
which are represented by some of
the groups that signed the letter,
declined to comment.
Other companies with growing
demand for their products have
pushed for deregulation or other
government action that would
benefit them, arguing it would im-
prove the response to the virus
crisis.
Trade associations represent-
ing drone makers like Amazon
and the Alphabet subsidiary Wing
have tried to expedite approval
for airborne deliveries — or waive
approvals altogether — and elimi-
nate prohibitions on the circum-
stances under which the devices
can be operated.
Amazon and Wing declined to
comment.
Instacart, the delivery start-up
that recently announced it would
hire 300,000 more grocery deliv-
ery contractors to meet new de-
mand, said it had told policymak-
ers that one of its priorities was
expanding a pilot program where
customers can use federal food
services, like the Supplemental
Nutrition Assistance Program, to
buy goods online.
Several lobbying groups repre-
senting the cloud computing in-
dustry, including Amazon and
Google, have also encouraged fed-
eral officials to grant faster ap-
provals for the services to be
adopted in light of the virus or to
provide more funding for federal
employees to work from home.
Matthew Cornelius, a former
federal official who leads the Alli-
ance for Digital Innovation, which
represents Amazon and Sales-
force, said rapid spread of tele-
work in the federal government
validated the industry’s argument
that agencies should be able to
more quickly use their products.
He hopes that after the immedi-
ate shock of the virus passes, he
said, the government and indus-
try will look at lessons in how the
government can increasingly do
work in the cloud.
“I think this is a tremendous op-
portunity,” he said.
Uber, too, has cast a long-waged
policy fight as newly urgent in
light of the coronavirus. For years,
the ride-hailing company, whose
drivers are contractors, has re-
sisted calls to make them full-time
employees. Federal law does not

require companies to give con-
tractors certain benefits and pro-
tections, like health insurance,
which can be expensive for com-
panies to provide.
Last year, California lawmakers
approved a measure meant to pro-
vide employment protections to
contractors, over the continued
objections of Uber, Lyft and oth-
ers.
In recent days, Dara Khosrow-
shahi, Uber’s chief executive, has
said the virus crisis shows the im-
portance of creating a new classi-
fication for workers who are nei-
ther employees nor contractors,
something the company pushed
for before the pandemic took
shape.
Last week, Mr. Khosrowshahi
wrote a letter to President Trump,
calling for the so-called third way
approach. He has also spoken to
lawmakers on Capitol Hill, includ-
ing Senator Chuck Schumer of
New York, the Democratic leader,
since the outbreak began.
Privately, Uber has gone fur-
ther. The company has asked law-
makers to shield it from lawsuits
over how its drivers are classified
if it provides the drivers with med-
ical supplies or compensation dur-
ing the pandemic, according to a
mid-March email obtained by The
New York Times. A labor lawyer
recently asked courts in California
and Massachusetts to reclassify
Uber and Lyft drivers as employ-
ees in light of the crisis.
An Uber spokeswoman, Susan
Hendrick, said in an email that a
so-called safe harbor provision to
shield the company from lawsuits
would let it provide benefits to
drivers until the law was perma-
nently changed.
Lyft said in a statement that it
was not proactively seeking such
a safe harbor from lawsuits but
that it would back one.
The idea pushed by Uber has
gained traction in Congress. Last
week, a bipartisan group of law-
makers sent congressional lead-
ers a letter asking for the legal
shield that the ride-hailing compa-
nies support.
Some in the tech industry are
sensitive to any appearance they
are seizing on a crisis for their
own gain.
Aaron Cooper, vice president
for global policy at BSA, an enter-
prise software trade group, said it
believed that increased sharing of
private and public data could help
improve the response to the virus.
But he bristled when asked if BSA
was lobbying to trim regulations
that might hold that kind of shar-
ing back.
“It’s not the right time to be try-
ing to push the government to
change rules,” he said.

In Frenzy of Pandemic, Tech Firms See Chances for Lobbying


FROM FIRST BUSINESS PAGE


BRYAN BANDUCCI FOR THE NEW YORK TIMES

WING, VIA ASSOCIATED PRESS

Kate Conger contributed reporting
Uber is pushing harder to avoid classifying its drivers as employees. from San Francisco.

JEENAH MOON FOR THE NEW YORK TIMES

Urging California


to delay a law while


compliance employees


work from home.


Drone makers have lobbied for approval of airborne deliveries.

Orders through Amazon, which owns Whole Foods, have been soaring.

AIRLINES
Delta and JetBlue Warn
Of Severely Lower Revenue
The chief executive of Delta told
employees on Friday that the air-
line expected revenue in the sec-
ond quarter to be 90 percent lower
than the same quarter last year.
The announcement was a down-
ward revision from just two weeks
ago when the company warned of
an 80 percent decline.
And the chief executive of Jet-
Blue warned that April revenue
was expected to be about 95 per-
cent lower than last year.
Both companies, along with
United Airlines, said they had sub-
mitted applications for federal
stimulus funds to pay employees
through September.

MARKETS
Pimco Is Tapped to Help
With Relief Effort
The Federal Reserve Bank of New
York has retained Pacific Invest-
ment Management Company,
known as Pimco, to run a program
meant to calm the market for
short-term business debt.
Pimco managed a similar pro-
gram during the 2008 financial
crisis.
The investment manager has
been retained on a short-term ba-
sis for “its knowledge and experi-
ence in the commercial paper
market and in credit risk manage-
ment and its operational and tech-
nological capabilities,” according
to the New York Fed. State Street
Bank & Trust Company will act as
custodian.
Pimco has many connections at
the central bank. Richard H. Clar-
ida, the Fed vice chair, formerly
worked at the company. Ben S.
Bernanke, who was Fed chair dur-
ing the Great Recession, is now a
senior adviser.

RETAIL
Hobby Lobby to Close Stores
And Furlough Most Employees
Hobby Lobby, the arts-and-crafts
chain that was accused of defying
lockdown orders in at least four
states during the coronavirus out-
break, announced on its website
that it would close its stores at 8
p.m. Friday.
The retailer also said it would
furlough most of its employees
without pay.
“We encourage furloughed em-
ployees to file their claims with
their state’s unemployment com-
missions as soon as possible,” the
company said in a statement.
State and local authorities in
Colorado, Indiana, Ohio and Wis-
consin took action against the re-
tailer this week in an effort to shut
the stores as governors across
much of the United States have
signed stay-at-home orders and
health authorities have urged
Americans to practice social dis-
tancing.

Virus Briefing


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