The Washington Post - 05.03.2020

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A12 eZ sU THE WASHINGTON POST.THURSDAy, MARCH 5 , 2020


the coronavirus outbreak


BY JEANNE WHALEN,
ABHA BHATTARAI
AND JAY GREENE

Glow Beauty knew it was hold-
ing solid g old, and it was not afraid
to charge for it. On Amazon this
week, it was asking $348 for four
plastic bottles of Purell hand s ani-
tizer.
That included free shipping,
mind you. And the bottles were
40.5 ounces each. Still, buyers
were not i mpressed.
“Outrageously expensive, but
needed for a patient waiting
room,” one commented on the
seller’s Amazon page. “There’s a
fine line between gouging and
supply and demand.” After ques-
tions from The Washington Post,
the seller said it was removing the
listing.
Widespread fears about coro-
navirus have caused acute short-
ages of hand sanitizer, creating a
cottage industry online: Purell
speculation. Amazon has been
awash with sanitizer arbitrage, as
third-party sellers hawk their re-
maining supply at premium pric-
es. ( Amazon founder and C EO Jeff
Bezos owns T he Post.)
On Wednesday, a seller called
Pure Products Direct was asking
$79.99 for two eight-ounce b ottles
— a relative steal considering an-
other vendor wanted $54.99 for
one bottle. A day earlier, Village
Pharmacy and Boutique was ask-
ing $400 for a case of 24 two-
ounce bottles. “Collectible — Very
Good,” it said of the cargo’s condi-
tion.
Sellers were also a ctive on Face-
book Marketplace, where an
eight-ounce bottle of Purell was
priced at $ 40 o n Tuesday.
Amazon last week said it was
cracking down on third-party ven-
dors that are trying to profit from
the coronavirus frenzy. But some
sky-high listings continued
through Wednesday afternoon.
“There is no place for price
gouging o n Amazon,” s pokeswom-
an Cecilia Fan said by email last
week. “We are disappointed that
bad a ctors are attempting to artifi-
cially raise prices on basic need
products during a global health
crisis and, in line with our long-
standing policy, have recently
blocked or removed tens of thou-
sands of offers. We continue to
actively monitor our store and re-
move offers that violate our poli-
cies.”
On Wednesday, Fan said Ama-
zon was continuing to review and
delete exploitative listings. In an


emailed statement, Facebook said
that “sellers are responsible for
complying with local laws, which
include those related to an emer-
gency.” S ome states have laws ban-
ning price gouging during a crisis.
California Gov. Gavin Newsom
(D) was not impressed by the
trade. “Seriously, @Amazon?
These prices are absurd,” h e tweet-
ed Tuesday, sharing an image of a
few high-priced Purell offerings.
A Baltimore-area seller on Face-
book Marketplace defended his
$40 asking price for an eight-
ounce bottle. “I’m a poor guy with
4 children I’m just taking advan-
tage of situation trying to make a
little extra money for my family,”
he wrote in an exchange with The
Post.
He s aid he had “more than o ne”
bottle to sell and that he had
bought them easily at a store, in-
sisting the sanitizer was currently
available at some pharmacies and
grocery stores. “Just the online
people g oing crazy,” h e wrote.
Despite his l uck in f inding sani-
tizer he could resell, retail shelves
in many parts of the country were
stripped b are.
CVS and Ta rget stores in the
District h ave been sold out of
Purell and other sanitizers in re-
cent days. A Bed Bath & Beyond
was cleaned out Saturday, after
one woman bought $86 worth of
purse-sized bottles, according to a
cashier who would give only her
first name, S hanee.
A Ta rget employee who fulfills
online orders at a store in Rich-
mond said it was “dead out of
hand sanitizer.”
“One customer ordered 60
three-ounce bottles,” the employ-

ee said. “That was l iterally all they
wanted.” Local media and Twitter
users i n other parts of the country
also reported empty shelves.
Ta rget, Bed Bath & Beyond and
CVS did not respond to requests
for c omment.
Ta rget’s chief executive told in-
vestors Tuesday that coronavirus-
related fears had led to “aggres-
sive shopping” at its stores, al-
though he did not address hand
sanitizers specifically.
Gojo Industries, the Akron,
Ohio-based company that makes
Purell, has “increased production
significantly” and has employees
working overtime to deal with
booming demand, spokeswoman
Samantha Williams said in an
email.
Gojo said i t became aware of the
coronavirus in December and be-
gan increasing production in Jan-
uary, b efore there were any report-
ed cases in the United States. The
company’s factories — two in
Ohio, one in France — have been
running at f ull capacity since then.
“We have experienced several
demand surges in the past during
other outbreaks, and some have
gone on for many months,” Wil-
liams said. “A t this point, the ag-
gregate i ncrease in demand i s still
below historic levels. That said,
orders have i ncreased very signifi-
cantly i n the past several days.”
The sanitizer speculation is not
limited to Purell. On Amazon on
Tuesday, two third-party sellers
were offering a two-pack of 16-
ounce Equate-brand sanitizer for
$50.
[email protected]
[email protected]
[email protected]

As sanitizer speculation takes hold,


Purell prices are spiking on Amazon


brIAN sNyder/reUTers
Hand sanitizer at a campaign office for Sen. Elizabeth Warren.
Online retailers have listed the product for hundreds of dollars.

BY AMY GOLDSTEIN,
CAROLYN Y. JOHNSON,
LENA H. SUN
AND LAURIE MCGINLEY

A day after Vice President
Pence touted a new policy allow-
ing “any American” to be tested
for the novel coronavirus with a
doctor’s order, some health offi-
cials and physicians expressed
concern that people with mild
symptoms might overwhelm t he
nation’s still-limited testing ca-
pability.
During a White House b riefing
on Tuesday, Pence announced
government testing guidelines
were being loosened to empha-
size that physician judgment —
not other criteria, such as recent
travel to China — would be the
main driver in deciding who gets
tested. The move drew praise
from experts who said the previ-
ous guidelines from the Centers
for Disease Control and Preven-
tion were far too restrictive in
the f ace o f a virus t hat has spread
to more than 75 countries and
sickened more than 95,000 peo-
ple.
But other health experts
warned the action might inad-
vertently send the wrong mes-
sage, prompting a surge in de-
mand for tests from people with
mild symptoms who should sim-
ply stay home until they recover.
They also noted that laboratory
capacity for virus testing, while
on the rise, is still lagging. Tests
that can be done in doctor’s
offices don’t exist.
“This means that right when
we need to be careful and me-
thodical about this new testing
capacity, we may be over-
whelmed,” said Lauren Sauer,
who runs emergency prepared-
ness for Johns Hopkins Medicine
and the university health system.
Sixty public health labs are
now running the just-fixed CDC
test. In the next several days and
weeks, testing capacity is expect-
ed to increase as more labs come
online and private companies
ship thousands of test kits.


Pence’s announcement took
many officials at the Department
of Health and Human Services
and the CDC by surprise, accord-
ing to an HHS official who spoke
on the condition of anonymity to
discuss the matter frankly. On
Thursday afternoon, the CDC
added the new information to its
guidelines for evaluating people
who may have the disease,
known as covid-19.
Steven Hinrichs, chair of the
Department of Pathology and
Microbiology at the University of
Nebraska Medical Center, said if
large numbers of people with
colds were to seek testing, it
could cause delays in emergency
rooms for the seriously ill. Dur-
ing the 2001 anthrax scare, he
said, people tried to have their
pizza boxes tested because they
saw white flour on the bottom.
But s tate epidemiologists, who
are on the front lines of manag-

ing the outbreak, said they w ere
largely satisfied with the new
criteria.
“They’re getting calls from
their providers, hundreds a day,
saying, ‘I have this person who
may have mild illness b ut a vague
possible exposure, can I get
[them] tested?’ ” said Jeffrey En-
gel, executive director of the
Council of State and Te rritorial
Epidemiologists. “They just w ant
to know how to manage the
numbers coming in.”
James Lawler, an infectious-
disease clinician at the Universi-
ty of Nebraska Medical Center,
also welcomed the new policy’s
emphasis that testing decisions
are up to doctors.
“There was an eventual need
to open up that diagnostic ability
to allow clinical judgment to
drive the decision,” he said.
But by Wednesday, Pence’s
pledge had become a rallying cry

in Kirkland, Wash., where seven
residents of the Life Care Center
nursing facility have died of the
virus. Many families were de-
manding that all residents and
staff be tested.
“Let’s not wait till they’re
symptomatic,” said Kevin Con-
nolly, whose 81-year-old father-
in-law is a resident of the center.
“These are all elderly. A positive
test is a death sentence.”
King County physicians
thought that testing everyone
who asked was not a medically
sound rationale.
Susan J. Baumgaertel, an in-
ternist at a large Seattle clinic,
described seeing a mother on
Wednesday who was worried
because she had attended a bas-
ketball game before her child’s
school closed early for spring
break. “I just had to calm her
down,” said Baumgaertel, who
tried to reassure the patient she

probably had the common cold
and didn’t need to be tested.
“I don’t think it’s a good public
message,” she said of Pence’s
announcement.
Once test kits become avail-
able in King County later this
week, she said, “what we are
going to see is suddenly the cases
are going to go s kyrocketing h igh
because we have testing. The
minute you see that, Pence’s
words will echo, ‘Oh, we should
get tested.’ Which is insane, for
most people. You are going to see
people come out of the wood-
work.”
Some people are struggling to
get tested even with the looser
criteria. A 51-year-old Indiana
woman, who spoke on the condi-
tion of anonymity, citing privacy
concerns, said she developed a
persistent cough about a month
ago followed by shortness of
breath. The woman, who works
at an airport car rental agency
where she frequently deals with
people traveling from abroad,
tested negative for flu.
On Wednesday, she went to
her family doctor, who wasn’t
sure how to request a test for the
coronavirus. She spent an hour
in the office waiting for a reply
from local and state health offi-
cials and in the end was told,
incorrectly, that she didn’t quali-
fy because she had not recently
traveled out of the country and
wasn’t hospitalized.
“I’m not sitting here c onvinced
I have it, nothing like that,” she
said. “But none of this other stuff
has worked — and because I
work in an airport, I just feel it’s
prudent at this point to test.”
W hile d octors have always had
authority to order tests, the gov-
ernment’s new guidelines em-
phasize that. “Clinicians should
use their judgment to determine
if a patient has signs and symp-
toms compatible with covid-
and whether the patient should
be tested,” the CDC said on its
website.
But Corinne Heinen, who
works in a Seattle primary-care

clinic, said Wednesday that
Pence’s suggestion that any per-
son could ask their doctor to get
tested runs counter to strict guid-
ance still in effect at University of
Washington Medicine. Under
those criteria, patients should be
tested only u nder extremely limit-
ed circumstances. “Patients
should not self-present for test-
ing,” the guidance says in bold
letters.
Under those criteria, it is not
enough to have a fever higher
than 101 degrees Fahrenheit, a
new cough and new shortness of
breath, if the person is not sick
enough to be hospitalized and
does not have any high-risk fac-
tors. Only people who have trav-
eled to select international hot
spots, or have been close to
someone who has, or who have
spent time at the nursing facility
where deaths have occurred are
allowed to get a test. So can
people with immune systems
suppressed for specific reasons.
That means that even “pregnant
patients and HIV-positive don’t
count,” Heinen said.
She said that on Tuesday, a
patient arrived at a primary-
care clinic who made “deliveries
to people’s doors in Kirkland,”
the town in which the nursing
facility is located. The patient
had respiratory symptoms, Hei-
nen said, but the clinic no
longer allows chest X-rays un-
der such circumstances because
of the risk to others in the clinic.
The patient did not meet the
medical system’s test criteria,
either.
“This person came in quite ill
and did door-to-door deliveries
and could not get tested,” Heinen
said. Despite what the White
House said, she added, “there’s
no testing available unless the
people are in extremis.”
[email protected]
l [email protected]
[email protected]
[email protected]

Maria sacchetti in Kirkland, Wash.,
contributed to this report.

Some fear expanded testing may overwhelm U.S. labs


JAbIN boTsford/THe WAsHINgToN PosT
Vice President Pence holds a news conference on the coronavirus Tuesday at the White House. Pence
announced that physician judgment would be the main driver in deciding who is tested for the virus.

BY SIMON DENYER

tokyo — With the coronavirus,
it may pay to be an isolated,
paranoid loner.
As the epidemic grips China to
the north and spreads quickly in
South Korea on the other side of
the demilitarized zone, North Ko-
rea’s separation from the global
economy presents a rare advan-
tage.
But Kim Jong Un’s insular
world also could face a major
crisis if the virus that causes
covid-19 finds its way in. An
outbreak could overwhelm the
feeble health system — ranked
193 out of 195 on the Global
Health Security Index — in a
country already stalked by mal-
nutrition and diseases such as
tuberculosis.
“It is easy to see how an out-
break of covid-19 could easily
overrun the limited capacity to
treat those patients,” said Kee
Park, a scholar at Harvard Medi-
cal School who has studied North
Korea.
Pyongyang has insisted it has
no cases of coronavirus, and the
World Health Organization said
it has seen no indications to
contradict that.
But three news outlets with
extensive contacts inside the
country, NK News, Daily NK and
AsiaPress, have reported cases in
the border cities of Sinuiju or
Rason and said that some people
may already have died. The re-
ports could not be independently
verified.
North Korea has moved swiftly
to close its limited contacts out-
side its borders.
It b egan by banning tourists on
Jan. 22, then shut down all flights
and trains in and out of the
country. Visitors from abroad
were quarantined, and foreign
diplomats were placed under vir-
tual house arrest in Pyongyang.
Anyone showing possible
symptoms faces a month-long
quarantine, as do customs in-
spectors and trade officers who
deal with China. On Tuesday,
South Korea’s spy agency told
lawmakers in Seoul that the
North has put at least 7,000 peo-
ple under quarantine.
Trade across the border with
China — a critical economic life-
line for Kim’s regime — has col-
lapsed. A major crackdown on
cross-border smuggling also has
been imposed, news reports say.
Kim warned last week of seri-
ous consequences for the country

if the virus enters. His propagan-
da machine has cranked into
overdrive.
Rodong Sinmun, the ruling-
party n ewspaper, called the battle
against coronavirus one of “na-
tional survival” and last week
urged citizens not to gather in
restaurants.
“Talking while eating would
become a major route of infec-
tion,” it warned.
The media coverage has been
“highly unusual, in terms of vol-
ume, level and duration,” said
Rachel Minyoung Lee, an analyst
at NK News.
She described it as “a strong
indicator of how seriously con-
cerned North Korea is about the
virus.”

“The virus situation, should it
spiral out of control, could pose a
major setback to the Kim regime’s
domestic and perhaps even for-
eign policy goals,” she added.
The restrictions are also con-
siderably tougher than those im-
posed during the severe acute
respiratory syndrome epidemic
in 2002-2003. They are already
having a noticeable effect on the
economy.
To urism from China was a ma-
jor source of foreign currency,
while consumer goods from Chi-
na are disappearing from mar-
kets, news reports say. This espe-
cially stings because so many
North Koreans depend on income
from private trading to supple-
ment meager official incomes.
The self-imposed shutdown
has ironically served to close
loopholes in international sanc-
tions, noted Bruce Klingner, a
former CIA analyst and North-
east Asia specialist at the Heri-

tage Foundation.
Market information compiled
by Daily NK shows prices of rice,
corn, diesel and gas all rising,
some to their highest levels in a
year or two. The regime has re-
sponded by trying to impose price
controls and ordering sugar and
soybean distributors to release
stocks.
Kim’s attempt to develop his
country’s economy was already
foundering under sanctions. And
his attempt to come in from the
cold diplomatically suffered a
major setback with the break-
down of a summit with President
Trump in Hanoi a year ago.
Kim has already adjusted
course, warning North Koreans
in late December that they would
have to further tighten their belts
as the regime tries to be more
self-reliant.
Andrei Lankov, a professor at
Kookmin University in Seoul,
said t he virus is not good news for
Kim but that “the news was bad
anyway. This doesn’t change
much.”
And however bad it gets, it is
not about to bring down the
regime in a country where the
control of the security services
remains pervasive, he said.
“Kim Jong Un may worry
about regime stability, but there
were no protests or uprisings in
the 1990s when 1 million North
Koreans died from starvation and
related diseases,” Klingner said.
Harvard’s Park said the inter-
national community is looking
for ways to help.
Doctors Without Borders was
granted an exemption from U.N.
sanctions to send in protective
equipment and diagnostic tests.
But foreign medical experts and
humanitarian groups remain ex-
cluded from the country by Kim.
While the world frets about the
coronavirus, North Korea’s nucle-
ar weapons program has moved
way down the global agenda.
That could work in Kim’s favor,
said Jean Lee at the Wilson Cen-
ter.
“The isolation buys him time to
focus on his nuclear strategy as
he watches political develop-
ments in the United States,” she
said, before voicing a more hope-
ful thought.
“I’d like to see Kim accept
goodwill offers of humanitarian
assistance for the sake of his
people,” she said. “That might
also open up a window of diplo-
matic opportunity.”
[email protected]

If virus arrives, N. Korea’s isolation


is a possible bu≠er but also a worry


“The virus situation,


should it spiral out of


control, could pose a


major setback to the


Kim regime’s domestic


and perhaps even


foreign policy goals.”
Rachel Minyoung Lee,
analyst at NK News
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