your needs is important. The good news? You’re
spoiled for choice!
THE THREE BIG PLAYERS
Zoom, despite being a relatively unknown
player a couple of years ago, is now the go-to
video conferencing app for businesses around
the world, although the company has faced
backlash in recent weeks - most famously for
“Zoom-bombing”, where unauthorized users
gain access to private video calls. In one case,
a teaching session for elementary students
was hacked, and children as young as seven
were exposed to sexually explicit content.
The company has made a considerable effort
since then to add new layers of security such
as a waiting room for video participants to be
screened before the call begins, but there are
still questions over the app’s meteoric rise to
the top. Still, for most businesses, the service
offers the features you need to get by, as well
as offering desktop and web apps, Zoom is
available on Android and iOS, offers HD audio
and video conferencing for free, and allows
you to record and transcribe calls for later use.
Screens can also be shared, remote desktop can
be enabled, and other software and services can
be integrated for better calls.
Microsoft, on the other hand, had made an
effort to bolster its free service to encourage
small businesses to make the switch. Though
Teams may not be the first service that comes
to mind when planning a video conference, it
should be: offering first-class VoIP, collaboration,
and video-conferencing tools under one app
is designed to help businesses achieve more.
Consider Teams a competitor to Zoom as well