Windows Help & Advice - UK (2020-05)

Jargonbuster!

Miningvirus

Malwarethathijackspartofa

computer’sprocessingpower

forthebenefitofhackers–

miningvirusesallowthemto

generatecryptocurrencyfor

personalgain.

U2F

StandsforUniversal2ndFactor,

a formoftwo-factor

authentication(2FA)that

allowsuserstologintoonline

servicesusingdeviceslike

fingerprintreaders.

4 Organiseintosubfolders

Youcannestfoldersinsideother

folders– howisn’tobvious,butthequickest

waytodosois tocreatea newfolderthen

nameit Parent/Subfolder(suchasShopping/

DVDs).Thesearethenplacedinsidetheir

parentfolder.

3 Manage folders
Bitwarden naturally gives you full
control over the folders you organise your
logins into it. This is done from the left-hand
pane: create a new folder by clicking ‘+’ or roll
over an existing entry and click the pencil
icon to rename or delete it.

“Youcanadd a fingerprint scanner to

yourlaptop for a fraction of the cost of a

full-blown– and unnecessary – keyboard”

orfacialscan.I seethereare
optionstodosowithWindows,but
they’renotreallysuitable(or
affordable– £100fora Microsoft
keyboard?).Canyousuggest
anyalternatives?
GilFraser

Matt’ssolution
Thankfully,youcanadd
a fingerprintscannerto
yourlaptopfora fraction
ofthecostofa full-blown– and
unnecessary– keyboard.Youwill
needa spareUSBporttohousea
tinydonglewitha padforpressing
yourfingeronto.
Onesuchsolutionis Kensington’s
VeriMarkFingerprintAuthentication
Donglereader(£39,www.ballicom.
co.uk),whichsupportsWindows
Hello.Unbrandedsolutionscost
significantlyless– around£13on
eBay.Fingerprintreaderscanalso
beusedtoencryptfilesonyourPC
foradditionalsecurity,whilethe
Kensingtonmodelalsosupports
U2F,a formoftwo-factor
authenticationwhenlogging
intowebsites.
Whenit comestofacial
recognition,pricesaremuch
lesscompetitive– anything
from£65upwards.A more
affordableoptionis totrya
differentsoftwaretoolthat
workswithyourexistingcamera

• forexample,McAfee’sTrue
  Key(www.truekey.com)canstore
  upto 15 passwordsorloginsfor
  free;if youneedmore,it costs£20
  a year.

Windows
FILEEXPLORER
KEEPSFREEZING

Q Something weird is
happening in Windows: I
can drag, drop and double-click
files as normal, but as soon as I
attempt to right-click a file or

folderFileExplorerbecomes

unresponsive.HowdoI fixthis?

WilliamErickson

Carrie’s solution

This is usually linked to

a shell extension,

added by a third-party

program into the context menu to

provide convenient access that

application. Identifying it is the

hardest part of the process – for

this install a free tool called

ShellExView (www.nirsoft.net/utils/

shexview.html).

Once installed, launch the

program and choose Options >

Filter by Extension Type. Click

Context Menu so it’s the only

highlighted entry and click OK.

Now click the Company column

header to the right of Product

Name to sort all the entries,

making it easier to group the

non-Microsoft entries together

• all are marked in pink.
  Now hold [Shift] as you click
  on the first and last pink entry
  to select them all right-clicking
  the selection and choosing
  ‘Disable Selected Items’, clicking
  Yes when prompted. Now
  choose Options > Restart
  Explorer (again, click Yes when
  prompted). Try right-clicking
  now – if the problem goes
  away, you know it’s one of the
  entries you’ve disabled.
  From here you simply need to
  re-enable each entry one a time,
  then restart Explorer, until the
  problem reappears. Once you’ve
  identified the culprit, leave its shell
  extension disabled, remove the
  program or troubleshoot further
  on its website.

CONTEXT

MANAGEMENT Use

ShellExView to

target troublesome

right-click entries.

Support

Technical help

May 2020 | |^59